Aircoach used to provide a good service from Cork to Dublin airport, but in recent times it is getting a reputation for being un reliable. I don't know if this is down to first bus taking over or just bad management!! On tues I decided to travel, against advice from a former driver , with aircoach on the 4pm cork to dublin service. Come 4pm true to form NO AIRCOACH and no notification to any of the many passengers waiting. If we had notification we could have made alternative arrangements to travel on the 2 citylink coaches that turned up for their passengers on time. We had to get the later 5pm aircoach which obviously caused disruption to plans already made for many!! This apparently is the normal for aircoach now!! So moral of the story, TRAVEL WITH CITYLINK!!! Ps. When a refund was requested for the cancelled service as a gesture of good will for the inconvenience caused it was refused because we had got the later coach!! So even customer service isn't up to much!