I have taken the Aircoach multiple times since living in Dublin and I have had zero issues until today, March 23. I booked a return ticket for Sunday, March 22 at around 11:30 pm and I accidentally got the date wrong when I booked the ticket and I was talking to the drive and he was extremely rude and unhelpful. In addition, I booked another ticket for the bus an hour later and the wrong time was selected. I spoke to the attendant who was working that night and she was great and super helpful, explaining it it should not be a big deal and I would get on the bus given that it was 1 am. I got to the bus ready to explain what happened and I was greeted with the driver being extremely rude to not only me but others who accidentally made this mistake as well. I understand the policies in place, however that does not give drivers who willingly chose this job to be rude to customers. I hope you guys tell them and do better.