Booked a service from Belfast to Dublin Airport. The driver did not show up. The driver who left our coach said we would be reimbursed for alternative transport. This was 3am and the only way we could get to Dublin Airport on time for our flight (we had already waited a significant amount of time for the driver) was you get a taxi. Aircoach have just said they do not refund taxi fares. So I am now £200 out of pocket for their error....I'll never book with them again
3 months ago
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