I made my booking with Aircoach through the Ryanair app as an add on to my flights. At no point was I given the option to select timings or buy a flexible ticket. It was also very unclear which direction I was making the booking and so I had to make an educated guess. I paid, then was sent my tickets via email. When I opened the pdf the tickets had been booked for completely random times and the journey direction was the wrong way around. You can only use the tickets at the selected times…which I did not choose and of course, they don’t align with my flights. At no fault of my own, my tickets were booked for unusable times and I have been denied a refund because I didn’t buy a flexible ticket, like I said I didn’t have the option to. Aircoach, if you’re going to offer your service on an external website/app such as Ryanair, it would be helpful if the booking service actually worked so customers aren’t left with unusable tickets.