Avoid at all costs
We booked a return journey from Dublin AirPort to the City Centre
Our pick location was bus stop 2507 for the return journey. We arrived at the location in plenty of time. Sat in the bus stop waiting then the bus arrived and drove straight past without stopping. Although Aircoach offered a refund of the return journey we were still out pocket for 30 euros we paid for a taxi. Apparently according to Aircoach it was our responsibility to be there on time for a journey which we were. Not there fault that the driver never stopped thus causing our financial loss.
Terrible customer service.
I would use the Dublin Express next time
1 month ago
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