I am disappointed with the way my recent issue was handled. I booked tickets for several passengers via the Ryanair platform for a transfer to the airport. Although I selected the correct travel date during the booking process, the tickets I received were for a different day. When I contacted Aircoach to request a change, I was told to reach out to Ryanair. While I understand the booking was made through their platform, Aircoach is the actual service provider and, in my opinion, the most appropriate party to handle such a change. It was frustrating to be redirected instead of receiving assistance. I expected better support and more flexibility from your team.