Extremely hot on bus, no air conditionning. Despite reaching out to customer service no attempt to compensate or understand the situation. No airconditioning on a paid expensive bus service is not acceptable today. "The ventilation on our buses allows fresh, ambient air moving through the bus using an automatic thermostat that controls the system, which prevents the air becoming too close and stagnant. This works in the same way as a fan and keeps the air circulating. However, if the ambient temperature is high, then that will be the temperature of the air being circulated. Our drivers do not have the control of climate in the passenger area of the bus." Basically no airconditioning just fans. Not happy not expecting to travel on a paid service for such disregard of customers.