Initially there wwere no problems and parking and the shuttle were very good and easy. However the pick up was a total shambles. All documentation confirms that there is no shuttle service after midnight, and gives directions to your pick up point prior to that time. However on ringing the number advising that I had landed and was ready for pick up (before 23.00 hrs) I was advised that the pick up point was different to that advised and that I should go and wait outside departures. I then had to find my way from arrivals to departures and wait for 15 minutes which was not what I wanted after a day travelling and a 3 hr journey ahead of me. If I had known that the instructions for pick up were not as published in the card I was given (and certainly not as adsvertised) I would not have used this service.