any time I use this it never registers my car reg number. I tried to get in the other night and was told over the comm that I had paid for the valet service - even though I was looking at the email telling me I have booked midstay. I could not convince her one way or another. then on leaving the car park on sun evening I had to discuss the ticket with a chap. in fairness to the man, he was great. wish I got his name. he was there in person at the barrier, took my ticket and car reg and let me go after my explanation. no fuss no hass. he was very nice about it all. please sort out the automatic car reg. I would actually like it to work once at least. thanks.