It is good until unless you are ordering something with less amount. Refund process is very long. No assurance whether you will get your money back or not. Also customer care calling number is not in operation only option is mail. You will get reply may be in 2-3 days. I had issue with return and refund process. For one of my product i created return but it was not accepted by pick up executive as it was not accepting any code. Although product was unused and with all the tags. After that also it was showing ready to pick up in app and after some days my return request got auto cancelled. Also for one of my other product it is showing refunded without any refund