AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,955 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,955 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your fool fraud i have ordered and paid but they cancel order fraud people worst app myntra is best than you”

Helpful Report

Posted 4 hours ago

“They show other price and after delivery add other hidden charges it’s cheating”

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Posted 1 day ago

“Ajio is not customer friendly like Amazon and Flipkart. I have bitter experience with Ajio. I bought one shirt online. But the quality was very poor, so I returned the item. By mistake one small tag forgot to keep in the return packet. They collected the packet. Received message from Ajio saying your return is rejected. This never happened with Amazon. Henceforth I will not buy anything on Ajio.”

Helpful Report

Posted 2 days ago

“AJIO is the worst online shopping experience I have ever had. Their customer support team is pathetic and extremely rude – they don’t know how to resolve issues, how to speak to customers, or even take responsibility. Every time you call, they simply talk about policies and ask you to “wait for 48 hours,” but in reality nothing happens. It’s just endless follow-ups with no real action. They deliver wrong products, wrong brands, and when you request a return, they reject it saying it’s a wrong brand – even though the product looks exactly like the images shown on their own app. This is nothing but cheating customers. Very disappointing experience. AJIO is simply frauding people instead of providing genuine service. Avoid this app if you value your money and peace of mind.”

Helpful Report

Posted 3 days ago

“Very poor and third class platform. I am very upset. I have placed a order on 23rd today is 28th till now not shipped my product I contacted to customer care many times but ni one help me and give me proper information very bad, this is My 1st and last shopping. I suggest to don't purchase any product from this platform”

Helpful Report

Posted 3 days ago

“Products are good but their customer service is utterly disgusting. They have shipped totally wrong item but now showing no return for the item. They have sent a product of lower price than I've paid. So bad experience”

Helpful Report

Posted 4 days ago

“Worst experience from ajio and they don't give any response when I mail the reason”

AJIO.com 1 star review on 27th August 2025

Helpful Report

Posted 5 days ago

“I have ordered dress worth of 2397 rupees and I didnot like the fitting & material I have return it & pickup is done on 1st august,,but I didnot get refund yet I have submitted by bank statements & sent so many mails & even called up many times regarding refund but unfortunately no response on this issue,,I’m really very disappointed with the service,,I’m fade-up requesting for refund from 26days nobody is taking initiative to resolve this issue.very bad on ur part,your cheating people like this fraud online shopping app,”

Helpful Report

Posted 5 days ago

“Now after seeing others feedback I got to know i m not the first one who has lost money because of Ajio carelessness. I ordered for two suits i got only one but after complaining they said they have delivered the both. This is so shameful. Your team do mistakes but customer has to bear that loss. Very disappointed from Ajio never gonna recommend to anyone”

Helpful Report

Posted 1 week ago

“Very bad experience and poor customer service. I placed an order on 08/08/25 for which the estimated delivery date was given as 21/08/25. I waited till 22 morning for my product to get delivered. Its my pre paid order. But on 22/08/25 morning, i am getting a message like we have cancelled ur order. Refund is initiated.Sorry for inconvenience. I waited for almost 14 days. Finally they cancelled my order. Such a poor service they provide. Don't buy online in ajio guys.”

Helpful Report

Posted 1 week ago

“They send things without tag and thanafter harrsing customer for sending this this and this... without tag is not customer fault for safety delivery person open parcel infront of both... Or finding some other way but why u r harrsing genuine customer...”

Helpful Report

Posted 1 week ago

“I ordered jeans it's doesn't fit on me so I returned it's almost 1 months I not my refund in my bank account refund amount 1500 Such a worst experience please guys don't waste your money on ajio cheap brand”

Helpful Report

Posted 1 week ago

“The most pathetic service in the world. Never ever buy from this website. It’s a headache to buy stuff from there specially if you want something as per delivery date mentioned. They keep moving forward their delivery date. Every day new delivery date keeps coming. Highly advise people NEVER BUY from here.”

Helpful Report

Posted 1 week ago

“Worst experience in returning product with delivery partner very rude no professionalism didn’t came for pickup for days cancelled it without any code or whatever call then even customer did not help nor in between that duration neither after the date”

Helpful Report

Posted 2 weeks ago

“I was having 2 address saved in Ajio. I ordered for me by selecting my current address, and it delivered on another address, now I want return but there is no option available, worst App I have ever seen Flipkart and myntra are the best shopping apps. They alteast provide us the option to write while chatting with customer service team but in Ajio they don't even provide that, will not recommend to purchase anything from Ajio.”

Helpful Report

Posted 2 weeks ago

“I had ordered a saree from ajio and what I bought was completely disaster, firstly it was not looking like the image shown secondly it was so short in length and thirdly that was so cheap looking saree as compared to the price.”

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Posted 2 weeks ago

“Your service is pathetic. Better Don’t continue this.”

Helpful Report

Posted 2 weeks ago

“Thard class returns pick up !😡”

Helpful Report

Posted 2 weeks ago

“This app is now behaving like a fraud. Before I was love to shopping this app. It showing in ad facebook and instagram 199 price to T.shirt and if I open it should be 300 Rs price and they will add transportation charges too.”

AJIO.com 2 star review on 11th August 2025

Helpful Report

Posted 3 weeks ago

“AJIO’s return process was frustrating—my return request was rejected twice without any pickup attempt, and even after collection, I kept getting cancellation messages. I had to do multiple follow-ups with AJIO customer care and their delivery partner Delhivery. A simple process was made horrible due to poor coordination."”

Helpful Report

Posted 3 weeks ago

AJIO.com is rated 1.2 based on 1,955 reviews