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AJIO.com Reviews

1.3 Rating 1,322 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

1.3

Based on 1,322 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 23rd April 2024

AJIO.com 1 star review on 23rd April 2024

AJIO.com 1 star review on 23rd April 2024

AJIO.com 1 star review on 23rd April 2024

AJIO.com 1 star review on 23rd April 2024

AJIO.com 1 star review on 23rd April 2024

AJIO.com 1 star review on 21st April 2024

412

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fake promises, POOR CUSTOMER SERVICE BY SR. SUPERVISOR PRINCE, AMIT IRFAN not at all helping ONLY BIG NAME BUT VERY POOR SERVICES, My order was suppose to be delivered on 21st Sept but Still haven't got it and no answer or resolution still, they keep you on hold for 18 to 20 mins and then cut the call off specially THE SUPERVISORS. @NAIRVINEET @MUKESHAMBANI only got big names but services FUCKED UP waste of time. You guys don't even deserve that 1 start. Return my friends money fraudsssss”

Posted 1 year ago

“As the name AJIO, I had expected high quality of the Pepe Jeans denim I bought.. in the present scenario we don't go out much so didn't get the chance to wear the pair.. when I did after 2 washes only the elasticity of the denim between the legs is all wrong as can be seen in the pictures.. horribly wrinkled already.. what else do I say about your quality.. Deeply unhappy.. Co. has no value for customers or their money..”

AJIO.com 1 star review on 5th July 2021

AJIO.com 1 star review on 5th July 2021

Posted 2 years ago

“I had purchased a T shirt at Rs. 300/-. the T shirt never reached me. When I enquired about this, I was told that the product has been cancelled and could not be delivered. To pacify my anger they offered a coupon of Rs. 200/- but with a condition of minimum purchase of Rs.600/-. Is this fare?”

Posted 3 years ago

“It’s on my order ,ordered tops but instead they sent me pathetic sweater .when I raise return they cancel it as they say I received the product correctly I would address here to ajio head ,please don’t loot ppls money with false hope .I trusted you before now I will ensure no one trust your company as you don’t keep the trust of a customer anymore”

Posted 1 month ago

“Very bad customer service . I raised a return request , the parcel i received has no tag/label and bacause of this delievery boy has refused ((2 times)) to take that parcel back . 2-3 times i had a chat with the customer service, did mail ,did call but again and again they ask me to follow their steps and to wait for 48 hrs. etc etc but no one genuinly helped me.”

AJIO.com 1 star review on 18th March 2024

AJIO.com 1 star review on 18th March 2024

AJIO.com 1 star review on 18th March 2024

AJIO.com 1 star review on 18th March 2024

Posted 1 month ago

“Extremely bad experience. Strongly not recommend. Customer care service is very very bad. Again they are charging platform fee, but the service is becoming very very bad day by day.”

Posted 1 month ago

“I want to give 0 star but its not showing. The worst delivery service I ever seen in my life. I want to share my experience with u . I bought 7 items from ajio on date 7 march and in my order my receiving date was 10 march then after 2 days the delivery date chaged to 11 march then on 12 march i was notified that the delivery guy is out for delivery and then on 14 march i was told that the delivery attempt failed because recipients was not available. I want all the user or people who are using ajio, not to buy anything from ajio as there commitment are always fake.”

Posted 1 month ago

“I had ordered shirt which was returnable at the time of order. But once I received it they closed the return window. Now they are not taking it back.(shirt inner was tight and color was not as expected). I paid for to send a notice and to file pitition. I have lost more that 10k. And person from Ajio so rude he directly said see you in court then. Worst experience I had with Ajio”

Posted 4 months ago

“Fraud don't trust ajio i lost my money they are very irresponsible”

Posted 4 months ago

“They are running a scam. The returns are not processed.”

Posted 7 months ago

“It’s a fake site, only frauds happen here and they don’t even admit their faults .. I got some local non branded stuff upon the purchase of superdry shirt . Pathetic experience. Never going to buy from such a site”

Posted 7 months ago

“I have been experienced very poor services from AJIO one of my parcel is stuck in delivery but when I called on customer care that please contact to Express bees and ask them to deliver my parcel having a AWB number: 136708199214796 but they said that no this is not in our policy. We cannot help you in reaching out now what is happening neither I am receiving my parcel nor able to return the order.”

Posted 11 months ago

“Ajio app ...they are not refunding the money...it's an horrible..i think it's also one scam which i have fallen for....i lost my money”

Posted 11 months ago

“Such a stubborn team, who doesn't accept any evidences and refuses to refund your amount. Very unhappy with the customer care team”

Posted 11 months ago

“They deserve a 0 rating They leak personal details and take your money from your account”

Posted 11 months ago

“Ajio customer service and delivery/ return pickup agents are pathetic.. worst experience.. ajio is making fool of us and our money.. after placing multiple return requests for the products that are not good. Ajio is not picking up the order.. they just won't pick up and refund your money..the delivery agent never calls for the return pickup . I have 3 products for return and they have still not picked up and i have not got my money..”

Posted 11 months ago

“Don't buy from ajio i returned handbag on 02 March 2023 after 15 days later they said this non ajio product ...how it is possible when whatever I was received same was returned to ajio ...very bad thing”

Posted 1 year ago

“Verry poor costumer service!! I order the items before one week they didn’t deliver properly, it means i order 4 items i get only one product, 2 item’s was outo cancelled it was without any information, rest one product they said me it will deliver before 20/03/2023 but still at this time i didn’t get my product!! Its verry shame.”

Posted 1 year ago

“Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call”

Posted 1 year ago

“Ajio is very poor in their service. I wanted to return a lotus hanging light & watch type ring due to damaged piece & incorrect size being delivered without price tag on both. I sent them mails stating about the issue and return it in no quality check and all.I did that and almost 2 month I am following up to get the return of the product. There is no follow up or solution from ajio. They keep saying we will contact you in 24hr but it never ces, I call them after every 5 days and they have the same answer. There is no responsibility from ajio and response.”

Posted 1 year ago

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AJIO.com is rated 1.3 based on 1,322 reviews