AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agr kch cancel ya return kro to paise WPS nhi dete h, hmesha Bolte rhenge Ki aapke bank m problem h or JB bank se contact kro to koi problem hi nhi hota, or agr yhi koi other shopping app se aisa kro to paise within 1day aa jate h ,Ajio is a scam”

Helpful Report

Posted 4 months ago

“Nowadays we are not getting the product if we order for COD. Fake attempts mentioned and returns the product. If it is a prepaid order also we are not receiving on time and very poor customer service. Kindly look into the delivery partner, especially shadowfax delivery service is very very very very poor.”

Helpful Report

Posted 4 months ago

“Whrost expirence with ajio . They don't refund my money for no reason didn't expect that . costumer care is in poor condition now I'll never use this app. Still can't believe they scam me guys ... don't trust”

Helpful Report

Posted 4 months ago

“Worst app ever .they sent torn trash jeans and customer care never pick the call .. it’s a SCAM”

Helpful Report

Posted 4 months ago

“I’ve order new balance shoes, I’ve got a fake product and they are not responding regarding the return. Have not expected this from the app.”

Helpful Report

Posted 4 months ago

“First they delivered a wrong product, totally different from actual product. Now they are taking too much time for refund my money, about a month. Still not get resolved my issue.”

Helpful Report

Posted 4 months ago

“Their unwavering support ensured the withdrawal was processed efficiently and without unnecessary complications.”

AJIO.com 1 star review on 18th April 2026

Helpful Report

Posted 4 months ago

“Worst app ever ... Thay can't give refund amount..... Ajio is likely to be theft”

Helpful Report

Posted 4 months ago

“Worst experience , will never recommend anyone . Their customer care sucks , no solutions for returning the product, they try to fool you by false status on your product .”

Helpful Report

Posted 4 months ago

“fake service n return option . the cheepest service ever had”

Helpful Report

Posted 5 months ago

“Worst services and nothing will deliver on time and am feeling like I should not order anything from AJIO next time”

Helpful Report

Posted 5 months ago

“Worst experience. Order women 3 piece ajio Sent different product and not accepting return not even exchange Customer care executive are so unprofessional, even senior executive don't have any solution sounds so illiterate and fraud”

Helpful Report

Posted 5 months ago

“Very bad experience from ajio online shopping.I ordered 3product.but I received 1worng product n one missing.no any response from ajio sit no refund it's like fraud.Unexpected service from ajio site.”

Helpful Report

Posted 5 months ago

“what a disgusting customer service. they do not help at all. all they say is " i understand but we cant do anything" if thats the case then why is there customer service at all? shut it down because anyways you are not helping the customers. my order has been delayed for so long. itsin my area but no one is delivering it and i have been calling customer service since so long but all i get to hear is they cant do much? what kind of a response is that”

Helpful Report

Posted 5 months ago

“Fake promises, pathetic customer service”

Helpful Report

Posted 5 months ago

“I recently ordered on ajio platform. But I received wrong product and also one instead of two. When I requested for return, they canceled the return without my notice. So I suggest people not to buy from this platform. It is fraudulent.”

Helpful Report

Posted 5 months ago

“Worst experience with Ajio! They delivered completely WRONG product, with NO TAGS!!!! When I tried to return or exchange, their customer care utterly failed to respond to my emails and I lost my money.”

Helpful Report

Posted 5 months ago

“Ajio is not keeping up with customers these days,material quality is pathetic, even when we have to get any specific colour they send their Fav colours even when asked for exchange, refunding is very slow or negligent... Waste app it doesn't work like as it was before..”

Helpful Report

Posted 5 months ago

“fraud I order dress and send me chief dirty product not resolve my problem call centre not response properly literally horrible”

AJIO.com 1 star review on 17th March 2026

Helpful Report

Posted 5 months ago

“I have ordered a shirt through this Ajio on 7th March 2026. After placing the order within few hours I changed my mind and canceled the order. Today is 17th March 2026, the payment still not credited to my account. I called their customer care for 3 times and the customer care is helpless and no escalation mechanism is in place. It's a frauduler company and look at the customer review rating, heights of it is a Mukesh Ambani s Reliance group company. When competitors like Myntra can credit the amount in few hours after canceling the order, this company takes more than 10 days and God Bless this company.”

Helpful Report

Posted 5 months ago

AJIO.com is rated 1.2 based on 2,157 reviews