Frustrating Return Process Makes AJIO a Hassle to Recommend Rating: ★☆☆☆☆ My experience with AJIO’s online shopping platform has been deeply disappointing, primarily due to their chaotic and unresponsive return process. While placing an order was straightforward, attempting to return a product turned into an endless loop of frustration. Here’s what happened: 1. Failed Pickup Attempts: After initiating a return, AJIO assigned a delivery partner and sent an SMS confirmation. However, no one ever showed up for pickup, nor did the delivery agent bother to call. This happened repeatedly—2-3 times—despite me being available at the specified time and location. 2. Misleading App Updates: The AJIO app falsely marked these attempts as "return pickup attempted," even though no one arrived. This inaccuracy feels like a system flaw designed to delay or deny legitimate returns. 3. Closed Requests Without Resolution: After multiple failed