AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,142 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“⚠️ सख्त चेतावनी: ऑनलाइन खरीदारी से पहले सावधान रहें ⚠️ Ajio के साथ मेरा अनुभव बेहद निराशाजनक और अस्वीकार्य रहा। मैंने जो प्रोडक्ट ऑर्डर किया, उसकी जगह गलत/घटिया क्वालिटी का सामान भेजा गया। सबसे बड़ी समस्या तब हुई जब रिटर्न करने की कोशिश की—रिटर्न पॉलिसी बेहद जटिल, असुविधाजनक और ग्राहक-विरोधी लगी। कई प्रयासों के बावजूद न तो संतोषजनक जवाब मिला और न ही समस्या का उचित समाधान किया गया। 👉 मुख्य समस्याएं: • गलत या निम्न गुणवत्ता का प्रोडक्ट • रिटर्न/रिफंड प्रक्रिया में अनावश्यक बाधाएं • कस्टमर सपोर्ट का कमजोर और असंतोषजनक रवैया इस तरह का अनुभव किसी भी ग्राहक के भरोसे को तोड़ देता है। ऑनलाइन प्लेटफॉर्म का उद्देश्य सुविधा देना होता है, न कि ग्राहकों को परेशान करना। ❗ मेरी सलाह: इस प्लेटफॉर्म से खरीदारी करने से पहले पूरी जांच-पड़ताल करें और सावधानी बरतें।”

Helpful Report

Posted 1 week ago

“Ajio has the worst and extremely illogical policy about returns and they block your account. They deduct money from the order amount during returns over and above convenience fees and then they hae audacity to block your account and ask you to create another account with unregistered mobile no. Pathetic customer service and non-sense logic which beats the entire concept of online shopping.”

Helpful Report

Posted 2 weeks ago

“Team, I am writing to raise a complaint regarding the delay in delivery of my order placed on 17th April. According to the order details, the item was packed and dispatched on 18th April. However, despite the dispatch, I have not yet received the order, and there has been no clear update regarding its current status or expected delivery date.”

Helpful Report

Posted 2 weeks ago

“I did not order but this company is allowing someone to order on my email address so fraud being actioned”

Helpful Report

Posted 2 weeks ago

“Agr kch cancel ya return kro to paise WPS nhi dete h, hmesha Bolte rhenge Ki aapke bank m problem h or JB bank se contact kro to koi problem hi nhi hota, or agr yhi koi other shopping app se aisa kro to paise within 1day aa jate h ,Ajio is a scam”

Helpful Report

Posted 2 weeks ago

“Nowadays we are not getting the product if we order for COD. Fake attempts mentioned and returns the product. If it is a prepaid order also we are not receiving on time and very poor customer service. Kindly look into the delivery partner, especially shadowfax delivery service is very very very very poor.”

Helpful Report

Posted 3 weeks ago

“Whrost expirence with ajio . They don't refund my money for no reason didn't expect that . costumer care is in poor condition now I'll never use this app. Still can't believe they scam me guys ... don't trust”

Helpful Report

Posted 3 weeks ago

“Worst app ever .they sent torn trash jeans and customer care never pick the call .. it’s a SCAM”

Helpful Report

Posted 3 weeks ago

“I’ve order new balance shoes, I’ve got a fake product and they are not responding regarding the return. Have not expected this from the app.”

Helpful Report

Posted 4 weeks ago

“First they delivered a wrong product, totally different from actual product. Now they are taking too much time for refund my money, about a month. Still not get resolved my issue.”

Helpful Report

Posted 4 weeks ago

“Their unwavering support ensured the withdrawal was processed efficiently and without unnecessary complications.”

AJIO.com 1 star review on 18th April 2026

Helpful Report

Posted 1 month ago

“Worst app ever ... Thay can't give refund amount..... Ajio is likely to be theft”

Helpful Report

Posted 1 month ago

“fake service n return option . the cheepest service ever had”

Helpful Report

Posted 1 month ago

“Worst services and nothing will deliver on time and am feeling like I should not order anything from AJIO next time”

Helpful Report

Posted 1 month ago

“Worst experience. Order women 3 piece ajio Sent different product and not accepting return not even exchange Customer care executive are so unprofessional, even senior executive don't have any solution sounds so illiterate and fraud”

Helpful Report

Posted 1 month ago

“Very bad experience from ajio online shopping.I ordered 3product.but I received 1worng product n one missing.no any response from ajio sit no refund it's like fraud.Unexpected service from ajio site.”

Helpful Report

Posted 1 month ago

“what a disgusting customer service. they do not help at all. all they say is " i understand but we cant do anything" if thats the case then why is there customer service at all? shut it down because anyways you are not helping the customers. my order has been delayed for so long. itsin my area but no one is delivering it and i have been calling customer service since so long but all i get to hear is they cant do much? what kind of a response is that”

Helpful Report

Posted 1 month ago

“Fake promises, pathetic customer service”

Helpful Report

Posted 1 month ago

“I recently ordered on ajio platform. But I received wrong product and also one instead of two. When I requested for return, they canceled the return without my notice. So I suggest people not to buy from this platform. It is fraudulent.”

Helpful Report

Posted 1 month ago

“Worst experience with Ajio! They delivered completely WRONG product, with NO TAGS!!!! When I tried to return or exchange, their customer care utterly failed to respond to my emails and I lost my money.”

Helpful Report

Posted 1 month ago

AJIO.com is rated 1.2 based on 2,142 reviews