Name: AJIO.com
Rating: 1.23

“Pathetic experience with the customer care. They are useless and rude! Not at all in the attitude to help . Some of there employe called me with all my details including the order id and order status and date of order placed and tricked me into paying the order amount again. They dont even understand the matter. The FUR has been placed against the company as such details should have been securely kept by the company itself. How is anybody suppose to know my order id???? And they are not ready to help me in any way out! Have such criminals working for them !!!”

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Posted 3 weeks ago

“Pathetic experience with the customer care. They are useless and rude! Not at all in the attitude to help . Some of there employe called me with all my details including the order id and order status and date of order placed and tricked me into paying the order amount again. They dont even understand the matter. The FUR has been placed against the company as such details should have been securely kept by the company itself. How is anybody suppose to know my order id???? And they are not ready to help me in any way out! Have such criminals working for them !!!”

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Posted 3 weeks ago

“Very disappointed with the service haven't got my refund yet no response from the other side”

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Posted 3 weeks ago

“3rd class , shameless worst service”

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Posted 4 weeks ago

“I'm still fuming about my horrible experience with Ajio! I ordered a pair of shoes worth ₹2500, paid upfront, and they promised delivery within 15 days. But guess what? On the very last day, they CANCELLED my order! 😡 When I reached out to Ajio Care, they had the NERVE to tell me it's due to logistics issues and blah blah blah! They said they'll return my money in 7 days, but it's been a MONTH now, and I'm still waiting! 📊 If they can't even deliver what they promise, WHY ARE THEY IN BUSINESS?! 🤬 It's clear they're making fake promises to lure customers in. SUPER DISGUSTING! To everyone out there, PLEASE AVOID AJIO LIKE THE PLUGGUE! 👎 Worst shopping experience of my life! #AjioFail #Scam #BadBusiness”

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Posted 1 month ago

“I ordered 5 nightsuit for my kid worh 3600 instead received one women top. And now accepting my re turn. Worst customer care support. Better shut down ur app”

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Posted 1 month ago

“Extremely disappointed with Ajio! The platform may offer cheaper products, but the experience is absolutely terrible. Many items are non-returnable and this is never clearly mentioned before purchase — feels completely misleading. If the size doesn’t fit, you can’t even exchange it for another product, which makes shopping here pointless. Their return process is unnecessarily complicated and far from customer-friendly. It seems Ajio only cares about selling, not about customer satisfaction. Definitely the worst online shopping experience I’ve had — would not recommend this app to anyone! Not worth 1 star also...”

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Posted 1 month ago

“Purchased Egiftcard from Ajio. Egiftcard is not yet received. Even after 10-12 times follow up with customer care and customer executive no use. Screenshot of payment also sent. Nothing is done by customer care. Hopeless system. Buy buy Ajio”

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Posted 1 month ago

“I recently recieved duplicate brand item.”

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Posted 1 month ago

“Worst Experience with AJIO! I ordered on 19th October, delivery was delayed for weeks. The outfit I got was cheap and low-quality, not like the pictures. I returned it, and AJIO claimed they refunded, but I still haven’t received a single rupee. Worst service ever — never buying from AJIO again!”

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Posted 1 month ago

“Mene 5 product order kiye the lekin box me khali aaya our sirfh 2 hi product the dirty and used our return our change bhi nahi ho raha hai our delivery boy ko call kr rahe hai to wo call pick nahi kar raha hai number ko block kar diya hai 700 ka nuksaan ho gaya hai please is app pr trust na kare”

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Posted 1 month ago

“Mene 5 product order kiye the lekin box me khali aaya our sirfh 2 hi product the dirty and used our return our change bhi nahi ho raha hai our delivery boy ko call kr rahe hai to wo call pick nahi kar raha hai number ko block kar diya hai 700 ka nuksaan ho gaya hai please is app pr trust na kare”

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Posted 1 month ago

“I ordered on 19th October, and it’s still not delivered. It’s been weeks of delay, zero updates, and pathetic service from AJIO. Their customer support is a joke — no real help, just robotic replies and false promises every time. Honestly, AJIO has turned into one of the worst online platforms I’ve ever dealt with. The few products that did arrive earlier were cheap in quality, totally different from what’s shown online. It feels like they’re running a scam — taking money first, then ignoring customers. I’ve lost complete trust in AJIO. This is the last time I’ll ever order from them. Delayed delivery, bad service, poor quality, zero responsibility — AJIO has failed on every level.”

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Posted 1 month ago

“The worst app i could ever see I ordered on 16 october they first delayed the delivery then when i cancelled my order i didnt get the refund they gave some stupid reference number when i asked about ehich bank knows nothing then they are asking for bank statement while already its been showing in the app that refund failed ...... Still they wont accept it and initiate it again. The customer care is useless too.”

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Posted 1 month ago

“The worst app i could ever see I ordered on 16 october they first delayed the delivery then when i cancelled my order i didnt get the refund they gave some stupid reference number when i asked about ehich bank knows nothing then they are asking for bank statement while already its been showing in the app that refund failed ...... Still they wont accept it and initiate it again. The customer care is useless too.”

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Posted 1 month ago

“I hate Ajio very bad platform return policy is very bad”

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Posted 1 month ago

“Worst shopping apps ever.. Order cancelled automatically after 9 days of order Third class app Will Never suggest someone ajio.com”

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Posted 1 month ago

“Your app is third class, always network issue can't open app even your website,worst app even using”

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Posted 1 month ago

“I ordered on 24rth October and delevery date was 30th oct but today I saw status only ordered confirm Very bad I request to other don't buy any thing from ajio better to go other sight before I ordered to pant both were not ok i cancelled same date one month gine no one came for pick up”

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Posted 1 month ago

“They sell dupe copy at full price .I experienced twice once when i ordered my Steve Maddens shoes and other Tommy Hilfiger sandles they both are fake copy”

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Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AJIO.com Reviews