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AJIO.com Reviews

1.3 Rating 1,340 Reviews
4 %
of reviewers recommend AJIO.com
Company Reviews Questions Metrics
1.3
Based on 1,340 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 54%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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AJIO.com 1 star review on 13th May 2024
Yogeeta
AJIO.com 1 star review on 13th May 2024
Yogeeta
AJIO.com 1 star review on 13th May 2024
Yogeeta
AJIO.com 1 star review on 8th May 2024
Jayaram
AJIO.com 1 star review on 7th May 2024
Anonymous
AJIO.com 1 star review on 1st May 2024
Ritu
AJIO.com 1 star review on 1st May 2024
Ritu
428
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“Ajio used to make me happy. Now, the site is horrible with the useless Ajiogram popping up, not able to access the shopping site. Please change it”
Helpful Report
Posted 3 months ago
Ajiolife Support Team Refund Process,,O7OO.I8I8.O22,,call
Unverified Reviewer
“Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call”
Helpful Report
Posted 1 year ago
Ash
Verified Reviewer
“They have a good variety and good brands on the AJIO luxe section but the delivery times are pathetic. It has been 15 days since I placed an order and they still keep postponing the delivery date. Idk why they chose delhivery as their logistics partner which is the worst logistics company right alongside aramex.”
AJIO.com 3 star review on 23rd July 2022
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Customer care services are really bad it is sometimes a punishment to make a return.. even u receive an order always after a week or so... slow delivery. Better go to market..”
Helpful Report
Posted 2 years ago
Prerana Sharma Teri
Unverified Reviewer
“Dear Mr. Ambani, I am a huge fan of Mrs. Neeta Ambani. Anyways….your AJIO & JIOMART Apps are Superb…..I enjoy ordering….returning….AJIO & JIOMART wallet / my bank account transactions. But to my surprise…..both at AJIO & JIOMART lately I am facing similar issues…..which is PICK UP DONE…..but REFUND NOT YET DONE…..it’s been more than 7 days. AJIO ORDER IS – ORDER ID – FL0323646418 (Courier guy refuse to pick up due to SELLER’s END mistake of missing BARCODE NUMBER)……….Also, Rs. 375 got VANISHED from my AJIO WALLET, I ordered stuff, but even after order cancellation AJIO WALLET MONEY didn’t get back in my AJIO WALLET. JIOMART ORDER IS – 16348850190051941A Rs. 99 refund not yet credited even after 7 days of pick up. Request you to kindly do the needful ASAP. Thanks & Regards, Prerana”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“I was anxious that the refund for my returned product wouldn't be made by seeing so many bad reviews on refunding. However I got my refund though I had to place the request for return twice.”
Helpful Report
Posted 2 years ago
Roma
Verified Reviewer
“I recently ordered 2 dresses for my kids. The products arrived quick before their expected delivery date. Both the dresses were as expected. Quality is fine, not too bad, not too great, just as shown on website pictures. One of the dresses, its sizing was off, 5-6 yr size dress was v small, about 2-3 yr in size. So, I put it up for exchange and it was picked up and exchanged within 2 days. So one dress, 7-8yr in size fits my 4 year old. The other dress 7-8 yr in size fits my 6 year old. So be careful about sizes when ordering. Payment, ordering, exchange and service was quick & convenient.”
AJIO.com 3 star review on 27th April 2021
Helpful Report
Posted 3 years ago
Akanch Jain
Unverified Reviewer
“I got my product before delivery date and the quality of the product is well and good. So, from my point of view this aap is good”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Ok products”
Helpful Report
Posted 3 years ago
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Unverified Reviewer
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Helpful Report
Posted 3 years ago
Anou
Unverified Reviewer
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Helpful Report
Posted 3 years ago
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Helpful Report
Posted 3 years ago
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Verified Reviewer
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AJIO.com 3 star review on 11th December 2020
Helpful Report
Posted 3 years ago
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AJIO.com 3 star review on 8th December 2020
Helpful Report
Posted 3 years ago
Kabir
Unverified Reviewer
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AJIO.com 3 star review on 8th December 2020
Helpful Report
Posted 3 years ago
Umesh Kumar Goyal
Unverified Reviewer
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Helpful Report
Posted 3 years ago
Rajesk Kumar Gupta
Verified Reviewer
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Helpful Report
Posted 3 years ago
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Unverified Reviewer
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Helpful Report
Posted 3 years ago
Kavita Kumari
Unverified Reviewer
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AJIO.com 3 star review on 28th November 2020
Helpful Report
Posted 3 years ago
By Priya Kumari
Unverified Reviewer
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AJIO.com 3 star review on 28th November 2020
Helpful Report
Posted 3 years ago
AJIO.com is rated 1.3 based on 1,340 reviews
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