AJIO.com Reviews

Name: AJIO.com
Rating: 1.26

1.3 Rating 1,319 Reviews

4 %

of reviewers recommend AJIO.com

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Metrics

1.3

Based on 1,319 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 23rd April 2024

Gautam Gupta

AJIO.com 1 star review on 21st April 2024

Indu Prem

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late delivery.........Never going to order from ajio...I suggest you guys to not order from ajio as the delivery is delayed by 10-15 days.....Best is amazon and myntra”

Helpful Report

Posted 2 days ago

“This is not a complaint more of a suggestion to not use blue dart for your delivery services. It's been 5 day the product has been received by them. I have still not received it. Every morning they call me to ask my address then they do nothing. Please try to make some changes”

Helpful Report

Posted 1 week ago

“Very bad packaging. I was excited to receive new clothes and wear them but they were received in such a bad condition that there is no option but to get them ironed from a shop or probably drycleaning as well. How can the packaging be this bad? Never received such pieces from Myntra or H&M etc.”

AJIO.com 2 star review on 9th April 2024

Helpful Report

Posted 2 weeks ago

“Delivery dates at the time of order and after ordering changed and they are not answering”

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Posted 3 weeks ago

“New SCAM came...I have been shopping from AJIO from last 2 years...but the new problem which I am facing is they delivered me wrong product and after that the site is not opening...”

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Posted 3 months ago

“Ajio is a good platform to shop ..plenty of choice...but customer care is non existent... returns not as simple as in Amazon or Flipkart.., shadow fax , their delivery partner is pathetic”

Helpful Report

Posted 6 months ago

“How many days do you take for delivery, your delivery is bad.”

Helpful Report

Posted 7 months ago

“Done lot of shopping from this site honestly it's not smooth. they would cancel some products from your orders, returns and exchange is always hectic. Their delivery partner xpressbees is not very professional. Recently they delivered incomplete product, after 2-3 days of return request I got a.message saying thank you for changing your mind to not return it. Shocked I called customer service they asked me to self ship the product!! The same day their courier guy picked up the product but the status not updated in app, instead the app said some other item was picked. Furiously I called the courier guy and also the ajio, they said wait for 48 hrs. Nothing changed in the app, nor i received refunds”

Helpful Report

Posted 9 months ago

“I bought three products from ajio 1 was delivered 1 was Automatically Cancelled from Ajio and 1 taking so much very very bad service”

Helpful Report

Posted 1 year ago

“I Order black printed kurta but delivery boy delivered me a pink Palazzo today which I have not ordered nd also that Palazzo dnt have price tag ..nd delivery also to much late.”

AJIO.com 2 star review on 19th March 2023

Helpful Report

Posted 1 year ago

“I have been a devoted shopper at AJIO since years now. But, this time I ordered a dress the dress arrived in wrong size. Wanted to return but it was a no return product. But since it was seller's fault, they agreed to take it back and refund. But after repetitive calls to customer care and fulling all requirements stated by their team via mail, the pickup person denied the pickup saying there is no price tag. I had mentioned it with the customer care and this to and fro calls and mails happened from 27th of Nov to 12th of Dec. Now refund has still not been initiated as they need to finish quality check. The pickup person does quality check, now another level of check. Utterly disappointed with this experience. The same level of checks if AJIO had done while sending the product, would it come in wrong size to my doorstep? This is terribly unfair and I lost my interest to shop on AJIO and since then I am planning to move on to Myntra. Does a product need 1 month investigation? Disappointed thoroughly!!!”

Helpful Report

Posted 1 year ago

“Ajio Online Shopping customer care number/9692993287Ajio Online Shopping customer care number/9692993287”

Helpful Report

Posted 1 year ago

“I very dissatisfied with the delivery services from by courier partner express bee..every time the product is delivered the guys ask for otp code..bt thing is we don't receive otp code on time and that courier guy keeps on asking the code..which is very irritating...other e commerce company doesn't follow this process..they simply delivered the product.. Due to this otp process i am discontinuing shopping form ajio app..”

Helpful Report

Posted 1 year ago

“Ajio customer service number 7978,4982,37,,//@all inquiry support helpline number 7978,4982,37,,”

Helpful Report

Posted 1 year ago

“Costomer Care 8926=41173 partners can lodge complaint thru their app after completion of ride. For whatever complaint raised by the partner, Ola has standard & set replies which will be displayed on the screen. Partner will have to click on “unsatisfied by the given answer “ and generate a OTP to speak to the call centre executive. OTP and the number to be dialled will be displayed. Partner has to call on that number only. Thanks.30303013”

Helpful Report

Posted 1 year ago

“Ajio customer support 82525-63594 247 available any problem just call me”

Helpful Report

Posted 1 year ago

“First of all recieved wrong product..then tried to resolved by reaching customer care service..the response was given in such delayed manner that due expected time frame it crossed the exchange or return time period poor service provided”

Helpful Report

Posted 1 year ago

“Ajio customer support 82525-63594 247 available any problem just call me”

Helpful Report

Posted 1 year ago

“I had purchased a puma running shoe And the box delivered is almost completely destroyed Thenks to god for saving that shoe Never experienced such worst delivery in my shopping experience”

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Posted 1 year ago

“Recently I have ordered few clothes from Ajio, I felt the quality of clothes are not very good as per the prices. Prices are too high comparatively to clothes.”

Helpful Report

Posted 1 year ago

AJIO.com is rated 1.3 based on 1,319 reviews