AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered one jean for my birthday from Ajio but the quality is not good. So I returned the product but they didn't refund my money of rs.520. It is almost 2 weeks. I also contact customer care but no response. First time, I feel more bad about ajio because I thought ajio is the trustworthy app in India.”

Helpful Report

Posted 5 months ago

“This is a terrible online shopping platform. The app is slow and full of lag. The delivery service is extremely poor and they rarely deliver on time. They keep changing the delivery dates and almost every order gets delayed. Overall, a very disappointing and frustrating experience.”

Helpful Report

Posted 5 months ago

“Horrible.. Ridiculous.. DiscI am facing the same problem since last 4 months delivery boy I have already taken the product but after taking the product today I have canceled your return Now I have not passed the product and I have not passed the amount refunded.. now I don't have product and refund amount also”

Helpful Report

Posted 5 months ago

Helpful Report

Posted 5 months ago

“This is the worst online shopping app ig like wtf i just wanted to return my product coz of some size issues i tried to contact the customer service they told me to wait till 9 march and I did but today I got text that they cancelled my return order tf this ain't wt i expected plz improve ur services!!!!”

Helpful Report

Posted 5 months ago

“I wouldn't even give 1 star. Honestly they spend so much on flashy advertisements than on actually building a reliable delivery system. what a shockingly poor service. If you are planning to buy from here be prepared for late deliveries, order cancellation and late refunds. I had a very disappointing experience with AJIO. I placed an order using a gift card, the order was delayed and eventually cancelled. The refund was returned as a gift card forcing me to place another order on it. I placed a second order using it and once again the delivery kept getting delayed . after raising a complaint, i was assured the product would be delivered in a few days, but instead the order was cancelled again. Now I'm stuck with a gift card that I'm unable to use because orders keep getting canceled after long delays. this is extremely inconvenient and feels like poor customer service. if orders cannot be fulfilled , customers should not be forced to keep their money locked in gift cards. overall a very frustrating experience”

Helpful Report

Posted 5 months ago

“Big scammers they give products for cheap prices to attract costumers but will never deliver ur product”

Helpful Report

Posted 5 months ago

“I have return my order before one month, but they haven't given refund yet, when I call customer service they don't connect executive, I emailed 100 time but it's of no use, worst app ever, never buy with this app, they are spoiling Ambani's name Shame on you”

Helpful Report

Posted 5 months ago

“Worst shopping app last 4 days I'll try to return product but they not responding”

Helpful Report

Posted 6 months ago

“One of the worst experience I had. No rate rag while receiving product. Because of no rate tag not able to return the product 😔”

Helpful Report

Posted 6 months ago

“I am extremely disappointed with the service from AJIO. It has been more than 2 weeks since I placed my order, and I still haven’t received my parcel. The tracking status has been showing “delayed” for the past 3 days without any proper update. Additionally, one of my parcels was cancelled from your side without any prior notice or explanation. This is highly unprofessional. I have also not received my refund yet, which is completely unacceptable. Very poor customer service and a frustrating experience overall. I expected much better service.”

Helpful Report

Posted 6 months ago

“Very worst experience I also had. Many times I have ordered through Ajio. Ad everyone are saying the delivery boy is not at all reaching us over phone and also they ll not come to our place to check whether the customer is there. Simply they themself put that delivery attempted and order return initiated and sometimes they themself put return as if the customer themselves had done like that they are doing. In my previous order they did not return the money yet. It's already more than a month.... Also I got the message from Ajio that we regret for the inconvenience and we had offered you 300/- off on purchase of more than 500/- but if I order based on the product I select 11/- 30 rupees like that it is reducing the amount and not 300/- All r a kind of show. Don't buy from Ajio. Now adays the material is also very worst.”

Helpful Report

Posted 6 months ago

“I have ordered dresses many times but not even onces was it delivered on time moreover the quality is also not good .it has already been 15 days since I placed the order and I still haven't received it however it is showing that the delivery boy attempted delivery worest service”

Helpful Report

Posted 6 months ago

“No doubt they have 1 star rating. Literally the Worst customer support award should go to them. I ordered a tote bag which came in a damaged condition and they are just replying with the same automated email asking for photos. This is a total scam. Never order from here.”

Helpful Report

Posted 6 months ago

“I had ordered an Embrodered tunic top, and they sent me the wrong product. When trying to put a return for the product, the app did not upload the photos of the product. This has occurred to me twice. I did not like the customer service they provided, as they do not reply immediately which is very frustating.”

Helpful Report

Posted 6 months ago

“Such a pathetic application. When I was trying to raise a return request the application was pushing me back. And window got closed then I reached out to the customet care we arr helpless.”

Helpful Report

Posted 6 months ago

“Worst site ever used. Most of the time they deliver wrong product that too without tag or brand name.all the quality check they will do while pickup.frustrate you like anything.same details again again share karo with difft customer care people. For single return iam having conversation from last 10 days.still they want details.”

Helpful Report

Posted 6 months ago

“Very bad I order something and they give something else I Oder fency shoes they give me party were I never buy next time on this app and I never recommend to buy this app”

Helpful Report

Posted 6 months ago

“For The product of 1462 you have to pay 1590 at ajio, too much platform fee rs 100 . Rs 50 convinence fee 29 rs delivery fee.”

Helpful Report

Posted 7 months ago

“Want to give a bad review as my account is permanently blocked as it says my returns are high..but there is no exchange option available for the product i ordered so I had to return cos of size issue..they should have blocked my account for a month or else should have charged me for placing order like shipping charges and all but this is not the solution to block ones account like this..please customer be careful while placing order check sizes you are ordering properly otherwise if returning many times can cause serious damage like blocking your account..”

Helpful Report

Posted 7 months ago

AJIO.com is rated 1.2 based on 2,157 reviews