AJIO.com Reviews

Name: AJIO.com
Rating: 1.26

1.3 Rating 1,329 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.3

Based on 1,329 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ritu

423

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer care is very poor, my order is not delivered..still they are messaging without confirmation that it is delivered”

Helpful Report

Posted 2 months ago

“Worst shipment delivery experience, caused 4 days of delay without any update. Their shipment is complete worse”

Helpful Report

Posted 2 months ago

“I had very worst experience in ajio one month happened but still my refund was not initiated.worst customer care service no reply from their side mailed more than 10 times and attached my bank statement also but no response worst app so far I don't recommend this app.october month issue they sending now January month issue I don't know when will I get response”

AJIO.com 1 star review on 23rd February 2024

Helpful Report

Posted 2 months ago

“The worst site with the worst service , they kept my money stolen , since 5 months I have called them 30+ times ,send them plenty of mails still no action has been taken to transfer my wallet money to my bank such an unprofessional act seriously cheap I’ll share the screenshots of sent mails that’s just few I sent”

AJIO.com 1 star review on 20th February 2024

Helpful Report

Posted 2 months ago

“Iam not suggesting to shop in this app..such a bad customer care service.. if u put ur product to refund.. your money will gone... U have to keep on talking to customer care. .. and road around your bank..”

Helpful Report

Posted 2 months ago

“Totaly a third clas app customer care service is terrible they wil send u ring items nd tel u we can't help out I thnk worst app dealers”

Helpful Report

Posted 2 months ago

“Ajio is a fake company they started scam business now a days.This is a fake site as per experience. When you order something and later you want to return it. They will make you fool. And after that you will loose your money and stuff both. Literally they are playing with emotions of customers..Don't buy products from this side after purchasing product if u want return or replace these guys are saying this particular product is not refundable or exchange.I called their helpline for 3 times. No resolution was given and I felt like such a fool to be scammed so easily.”

AJIO.com 1 star review on 17th February 2024

Helpful Report

Posted 2 months ago

“Ajio wants to become global but with worst customer service this is not possible. And try to learn from your rivals how to provide customer service”

Helpful Report

Posted 2 months ago

“Ajio is a fake Ecom company they started scam business now a days charging platform fee of 10 to 100 rupees on each product and which is non refundable weather to take product or not. Biggest scammer now a days. Please don't buy from them they show offers but they are actually not cheating people showing offers”

AJIO.com 1 star review on 13th February 2024

Helpful Report

Posted 2 months ago

“Poor service return and exchange”

Helpful Report

Posted 2 months ago

“Fake site... Higher prices with worst quality material....On returning my order all together they deduct Rs.177...Rs.29platform fee that is okay but Rs.148 for what????? Looting customers...Never buy from Ajio... Returning is also a very difficult task...”

Helpful Report

Posted 2 months ago

“This is a fake site as per experience. When you order something and later you want to return it. They will make you fool. And after that you will loose your money and stuff both. Literally they are playing with emotions of customers.”

Helpful Report

Posted 2 months ago

“I ordered 3 pants and when I opened the package I found random loose cloths instead of my pants! Scam and fraud and their response is very slow. No immediate action taken.”

Helpful Report

Posted 2 months ago

“How dare you TAKE CONVENIENCE FEES WITHOUT DELIVERY OF A PRODUCT I ORDERED. THE SELLER FAILED TO DELIVER THE PRODUCT AND STILL AJIO DEDUCTED CONVENIENCE FEES. BE PREPARED TO PAY HEFTY CONVENIENCE FEES FOR SERVICE AJIO HAS FAILED TO DELIVER.”

Helpful Report

Posted 2 months ago

“duplicate products”

Helpful Report

Posted 2 months ago

“Most disgusting app...my experience in ajio is most 3rd class application even I'll never ever shop anything from ajio shame on your app”

Helpful Report

Posted 2 months ago

“Wrong Product send me and no return this iss very bad Service and Customer service are very bad all ajio is very bad application on online order”

Helpful Report

Posted 2 months ago

“It's a fraud I can't like this app. you are a thief. I will tranfer money into my bank account but you didn't tranfer my 550 rupees.”

Helpful Report

Posted 2 months ago

“Don't buy products from this side after purchasing product if u want return or replace these guys are saying this particular product is not refundable or exchange. As per our company policy.there is not customer support”

Helpful Report

Posted 2 months ago

“Do NOT buy any items especially clothes from the Ajio.com website. They simply trick the customers. I just bought a white tshirt that is totally transparent, when I try to do a RETURN on it, the customer care executive is telling me "this item cannot be returned"!!!!! In the item checkout it was clearly mentioned all items can be returned or exchanged. Now the executive is telling we cannot return as per policy. Where was this mentioned??? Not in the checkout or in the item description. Stop tricking your customers , pls be honest and fair. Not buying every again any item from Ajio. Regards Geetika Madan”

Helpful Report

Posted 2 months ago

AJIO.com is rated 1.3 based on 1,329 reviews