AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the wrong colour product and the quality is extremely cheap. On top of that, the product was delivered without any brand tags. Now when I request a return and refund, your pickup staff refuses to take it, asking for brand tags. How am I supposed to provide brand tags when you never sent them in the first place? Your customer support is useless and not responding with any solution. This is absolutely pathetic service. People, please do not buy anything from this brand. Their return policy is horrible and misleading. Ajio is nothing but a fraud platform that cheats customers with fake policies and zero accountability.”

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Posted 7 months ago

“waste ajio app i got damaged dress. I returned dress they are not taking return”

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Posted 7 months ago

“While ordering the app is taking orders but it's showing confirmed. Delivery is also taking too long”

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Posted 7 months ago

“Experienced very bad return policy... struggled like anything to return.. very bad process they have. They should learn from amazon and myntra.. I not going to order again from Ajio..”

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Posted 7 months ago

“Worst service I have received, they're saying due to payment failure(from there side) the coupon I purchased is already used on the failed order which makes no sense. If they made sensible argument, I would have agreed but they made a pointless statement and the person cut the call at the end.”

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Posted 7 months ago

“My experience with Ajio has been nothing short of a masterclass in how not to treat a customer. I ordered a Hidesign bag, they gave me a delivery date, and then they just pulled the plug on my order with no notice whatsoever. Not a single email, not one SMS. Just a sudden cancellation that I had to find out about myself. And when I reached out, the customer service response was frankly dismissive. They took a full six days just to cancel it on their own timeline and then told me I’d have to wait yet another week to see my refund. In other words, they’re keeping my money hostage for almost two weeks without a shred of justification, causing unnecessary stress and frustration. This isn’t just poor service; it’s a blatant disregard for customers’ time and trust. Ajio needs to seriously rethink how they handle orders and treat their customers, because right now, they’re falling drastically short.”

Helpful Report

Posted 7 months ago

““Before coming to MICASR.COM, I felt stuck dealing with delays and support teams that never really cared. From the moment I reached out, everything was different — they understood my concerns, stayed proactive with updates, and delivered results that genuinely impressed me. Their commitment and reliability set them apart.”

AJIO.com 1 star review on 15th January 2026

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Posted 7 months ago

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Posted 7 months ago

“I hate now AJIO 10 ko bol k 13 ko send karege fer 13 se ko send karege I hate this now I m done ✅”

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Posted 7 months ago

“(This is a fraudulent app. You order one thing, and something completely different arrives. I ordered Red Tape shoes; the box was from Red Tape, but inside were some other shoes, the kind you find on the roadside for 100 rupees.) Froud app h order kuch kro or niklta kuch or h red tape k shoes order kiye box red tape ka lekin andar koe or shoes 👞 nikla jo road k किनारे milte h 100rs ka bo bala”

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Posted 7 months ago

“They deliver bags without price or authenticity tags on Ajio Luxe ! They seem to do this intentionally to make the return process difficult if not impossible”

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Posted 7 months ago

“When I bought this product, there was a return facility on it, now you are saying that there will be no return on this, only exchange will be possible, but why will my return not be possible, I just want to return this product of mine. Product quality very poor/bad”

Helpful Report

Posted 7 months ago

“I ordered 2 kurtha sets for ajio.but I receive only one dress and also torn and fade..I return the dress ..but my refund amount don't give.Its fraud app”

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Posted 7 months ago

“They sent a defective product, and now I want to return it. Customer care is not responding neither to emails nor to calls. I’ve been trying for the past three days, but there’s no option to return the product and no source where I can even file a complaint.”

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Posted 7 months ago

“I ordered a kurti from Ajio on 27th November 2025. Since the size was not right, I requested an exchange. On the delivery date, Ajio cancelled my request without any explanation. This is not the first time — it has happened two to three times with my orders. Even after I emailed Ajio, they assured me that the exchange would be completed by 29th December 2025, but on that very date, they cancelled my order again. Honestly, Ajio’s service has been extremely disappointing. Other shopping apps provide fast delivery, smooth exchanges, and easy returns, while Ajio repeatedly fails to deliver on its promises. Worst experience ever with Ajio.”

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Posted 8 months ago

“I ordered Full Sleeve MANQ suit with inside pockets and they delivered two hot water bottle. They try not refund the money -10 service for Ajio.”

AJIO.com 1 star review on 3rd January 2026

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Posted 8 months ago

“Third class app I have been ever seen always give wrong product they didn't even refund or exchange fraud my money was gone don't use this app”

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Posted 8 months ago

“worst service i have ever seen i suggest everyon enot to buy from ajoi”

Helpful Report

Posted 8 months ago

“Even one star is too generous for this app. Worst app experience ever. Worst customer service, worst delivery arrangement, and no proper shipment tracking. Extremely disappointing. Never recommending this app to anyone”

Helpful Report

Posted 8 months ago

“I had returned an the order along with the delivery agent and yet the status on the app is not updated. It's not giving an option in customer care to speak to customer care executive as well. The app has very limited support for the customers facing issues. I am facing difficulties in refunds as I have already returned the product but system has not updated the status.”

Helpful Report

Posted 8 months ago

AJIO.com is rated 1.2 based on 2,157 reviews