AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,142 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the service haven't got my refund yet no response from the other side”

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Posted 6 months ago

“3rd class , shameless worst service”

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Posted 6 months ago

“I'm still fuming about my horrible experience with Ajio! I ordered a pair of shoes worth ₹2500, paid upfront, and they promised delivery within 15 days. But guess what? On the very last day, they CANCELLED my order! 😡 When I reached out to Ajio Care, they had the NERVE to tell me it's due to logistics issues and blah blah blah! They said they'll return my money in 7 days, but it's been a MONTH now, and I'm still waiting! 📊 If they can't even deliver what they promise, WHY ARE THEY IN BUSINESS?! 🤬 It's clear they're making fake promises to lure customers in. SUPER DISGUSTING! To everyone out there, PLEASE AVOID AJIO LIKE THE PLUGGUE! 👎 Worst shopping experience of my life! #AjioFail #Scam #BadBusiness”

Helpful Report

Posted 6 months ago

“I ordered 5 nightsuit for my kid worh 3600 instead received one women top. And now accepting my re turn. Worst customer care support. Better shut down ur app”

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Posted 6 months ago

“Extremely disappointed with Ajio! The platform may offer cheaper products, but the experience is absolutely terrible. Many items are non-returnable and this is never clearly mentioned before purchase — feels completely misleading. If the size doesn’t fit, you can’t even exchange it for another product, which makes shopping here pointless. Their return process is unnecessarily complicated and far from customer-friendly. It seems Ajio only cares about selling, not about customer satisfaction. Definitely the worst online shopping experience I’ve had — would not recommend this app to anyone! Not worth 1 star also...”

Helpful Report

Posted 6 months ago

“Purchased Egiftcard from Ajio. Egiftcard is not yet received. Even after 10-12 times follow up with customer care and customer executive no use. Screenshot of payment also sent. Nothing is done by customer care. Hopeless system. Buy buy Ajio”

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Posted 6 months ago

“I recently recieved duplicate brand item.”

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Posted 6 months ago

“Worst Experience with AJIO! I ordered on 19th October, delivery was delayed for weeks. The outfit I got was cheap and low-quality, not like the pictures. I returned it, and AJIO claimed they refunded, but I still haven’t received a single rupee. Worst service ever — never buying from AJIO again!”

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Posted 6 months ago

“Mene 5 product order kiye the lekin box me khali aaya our sirfh 2 hi product the dirty and used our return our change bhi nahi ho raha hai our delivery boy ko call kr rahe hai to wo call pick nahi kar raha hai number ko block kar diya hai 700 ka nuksaan ho gaya hai please is app pr trust na kare”

Helpful Report

Posted 6 months ago

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Posted 6 months ago

“I ordered on 19th October, and it’s still not delivered. It’s been weeks of delay, zero updates, and pathetic service from AJIO. Their customer support is a joke — no real help, just robotic replies and false promises every time. Honestly, AJIO has turned into one of the worst online platforms I’ve ever dealt with. The few products that did arrive earlier were cheap in quality, totally different from what’s shown online. It feels like they’re running a scam — taking money first, then ignoring customers. I’ve lost complete trust in AJIO. This is the last time I’ll ever order from them. Delayed delivery, bad service, poor quality, zero responsibility — AJIO has failed on every level.”

Helpful Report

Posted 6 months ago

“The worst app i could ever see I ordered on 16 october they first delayed the delivery then when i cancelled my order i didnt get the refund they gave some stupid reference number when i asked about ehich bank knows nothing then they are asking for bank statement while already its been showing in the app that refund failed ...... Still they wont accept it and initiate it again. The customer care is useless too.”

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Posted 6 months ago

Helpful Report

Posted 6 months ago

“I hate Ajio very bad platform return policy is very bad”

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Posted 6 months ago

“Worst shopping apps ever.. Order cancelled automatically after 9 days of order Third class app Will Never suggest someone ajio.com”

Helpful Report

Posted 6 months ago

“Your app is third class, always network issue can't open app even your website,worst app even using”

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Posted 6 months ago

“I ordered on 24rth October and delevery date was 30th oct but today I saw status only ordered confirm Very bad I request to other don't buy any thing from ajio better to go other sight before I ordered to pant both were not ok i cancelled same date one month gine no one came for pick up”

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Posted 6 months ago

“They sell dupe copy at full price .I experienced twice once when i ordered my Steve Maddens shoes and other Tommy Hilfiger sandles they both are fake copy”

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Posted 6 months ago

“A very disappointing experience with Ajio, received a wrong product, there customer care service is also very horrible, delivering a wrong product and refusing to exchange/return it. Won't be buying anything from Ajio anymore, also would spread the word in my circle. Amazon/Myntra are far better.”

Helpful Report

Posted 6 months ago

“I am very disappointed with their team. These people are just so pathetic. My order has not been delivered yet, and the delivery date was October 23rd; however, I have not received it. This is my first and last order from Ajio.”

Helpful Report

Posted 6 months ago

AJIO.com is rated 1.2 based on 2,142 reviews