Name: AJIO.com
Rating: 1.22

“Extremely disappointed with Ajio! The platform may offer cheaper products, but the experience is absolutely terrible. Many items are non-returnable and this is never clearly mentioned before purchase — feels completely misleading. If the size doesn’t fit, you can’t even exchange it for another product, which makes shopping here pointless. Their return process is unnecessarily complicated and far from customer-friendly. It seems Ajio only cares about selling, not about customer satisfaction. Definitely the worst online shopping experience I’ve had — would not recommend this app to anyone! Not worth 1 star also...”

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Posted 1 year ago

“Purchased Egiftcard from Ajio. Egiftcard is not yet received. Even after 10-12 times follow up with customer care and customer executive no use. Screenshot of payment also sent. Nothing is done by customer care. Hopeless system. Buy buy Ajio”

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Posted 1 year ago

“I recently recieved duplicate brand item.”

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Posted 1 year ago

“Worst Experience with AJIO! I ordered on 19th October, delivery was delayed for weeks. The outfit I got was cheap and low-quality, not like the pictures. I returned it, and AJIO claimed they refunded, but I still haven’t received a single rupee. Worst service ever — never buying from AJIO again!”

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Posted 1 year ago

“Mene 5 product order kiye the lekin box me khali aaya our sirfh 2 hi product the dirty and used our return our change bhi nahi ho raha hai our delivery boy ko call kr rahe hai to wo call pick nahi kar raha hai number ko block kar diya hai 700 ka nuksaan ho gaya hai please is app pr trust na kare”

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Posted 1 year ago

“Mene 5 product order kiye the lekin box me khali aaya our sirfh 2 hi product the dirty and used our return our change bhi nahi ho raha hai our delivery boy ko call kr rahe hai to wo call pick nahi kar raha hai number ko block kar diya hai 700 ka nuksaan ho gaya hai please is app pr trust na kare”

Helpful Report

Posted 1 year ago

“I ordered on 19th October, and it’s still not delivered. It’s been weeks of delay, zero updates, and pathetic service from AJIO. Their customer support is a joke — no real help, just robotic replies and false promises every time. Honestly, AJIO has turned into one of the worst online platforms I’ve ever dealt with. The few products that did arrive earlier were cheap in quality, totally different from what’s shown online. It feels like they’re running a scam — taking money first, then ignoring customers. I’ve lost complete trust in AJIO. This is the last time I’ll ever order from them. Delayed delivery, bad service, poor quality, zero responsibility — AJIO has failed on every level.”

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Posted 1 year ago

“The worst app i could ever see I ordered on 16 october they first delayed the delivery then when i cancelled my order i didnt get the refund they gave some stupid reference number when i asked about ehich bank knows nothing then they are asking for bank statement while already its been showing in the app that refund failed ...... Still they wont accept it and initiate it again. The customer care is useless too.”

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Posted 1 year ago

“The worst app i could ever see I ordered on 16 october they first delayed the delivery then when i cancelled my order i didnt get the refund they gave some stupid reference number when i asked about ehich bank knows nothing then they are asking for bank statement while already its been showing in the app that refund failed ...... Still they wont accept it and initiate it again. The customer care is useless too.”

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Posted 1 year ago

“I hate Ajio very bad platform return policy is very bad”

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Posted 1 year ago

“Worst shopping apps ever.. Order cancelled automatically after 9 days of order Third class app Will Never suggest someone ajio.com”

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Posted 1 year ago

“Your app is third class, always network issue can't open app even your website,worst app even using”

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Posted 1 year ago

“I ordered on 24rth October and delevery date was 30th oct but today I saw status only ordered confirm Very bad I request to other don't buy any thing from ajio better to go other sight before I ordered to pant both were not ok i cancelled same date one month gine no one came for pick up”

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Posted 1 year ago

“They sell dupe copy at full price .I experienced twice once when i ordered my Steve Maddens shoes and other Tommy Hilfiger sandles they both are fake copy”

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Posted 1 year ago

“A very disappointing experience with Ajio, received a wrong product, there customer care service is also very horrible, delivering a wrong product and refusing to exchange/return it. Won't be buying anything from Ajio anymore, also would spread the word in my circle. Amazon/Myntra are far better.”

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Posted 1 year ago

“I am very disappointed with their team. These people are just so pathetic. My order has not been delivered yet, and the delivery date was October 23rd; however, I have not received it. This is my first and last order from Ajio.”

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Posted 1 year ago

“Received defective aldo sunglasses with only one frame stick and asked for return mentioning the defect.but the pick up guy refused to collect it and had a tough time contacting the customer care.when finally contacted someone the response was vague and unsatisfactory.very unprofessional”

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Posted 1 year ago

“Very poor see which I got from AJIO app the product was delivered before 4 days but still it’s showing as not delivered because the product size is not suite for my leg it was a shoes i need to do exchange and no response from customer service very very poor service”

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Posted 1 year ago

“Very disappointing experience with AJIO. I received oversized and poor-quality clothes, so I raised a request for exchange. However, the delivery person refused to pick up the item, saying the brand tag was missing — which was exactly the issue I mentioned while requesting the return in the first place! The service is pathetic and customer support is unhelpful. There’s no value for money here. Please think twice before ordering from AJIO — not worth the hassle!”

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Posted 1 year ago

“They sent cheep and totally different suit from what I ordered after 12 days of delivery and also deduct convienence fee 150 on return of that item. Just wasted my time and money”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

AJIO.com Reviews