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AJIO.com Reviews

1.3 Rating 1,329 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

1.3

Based on 1,329 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 1st May 2024

AJIO.com 1 star review on 1st May 2024

AJIO.com 1 star review on 1st May 2024

AJIO.com 1 star review on 1st May 2024

AJIO.com 1 star review on 1st May 2024

AJIO.com 1 star review on 1st May 2024

AJIO.com 1 star review on 1st May 2024

423

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 4 shirts but they sent improper sizes like slim fit instead of regular fit, regular fit instead of slim fit, while i tried to return that they are charging some amount as convenience fee, this is the mistake done by the person who sent the product why customers facing loss in these kind of orders.”

Posted 2 months ago

“One of the pathetic app. Customer service is ruthless and rude and speak to the customers like they are doing great work. They are selling second hand duplicate stuff and assuring you the quality. Guys pls be aware of buying from this app as they will give you fake products under brand name and will speak to you rudely when they are not able to return or refund it. BE AWARE FROM FAKE SITE AND FAKE BRAND.”

Posted 2 months ago

“Very bad customer service experience. I received wrong product, and when I complained regarding this, I didn't get proper respons, I felt like cheated by Ajio. It's totally a fraud company and fraud services.”

Posted 2 months ago

“Worst app to buy anything. I order 3 product from AJIO and I received only two with worst quality felt like they were used with no package n all just throw like in one bag. And then I return them to get my refund then they were saying we have scheduled your pickup like whatttt?? I didn’t received it what should I supposed to return you? And doing nothinggg I regret of using this shit…”

Posted 3 months ago

“Delivery is never on time! Every time I order from ajio it is deemed that I won't get my order!!! Always delayed Very poor experience”

Posted 3 months ago

“I have placed the returns for the order and the items have been collected already but there is no update yet and the its still showing your order will be picked on 5th feb , this is pathetic and poor service it takes too long to get the money back and the customer service is useless staff is saying i have raised an issue there is some technical problem but thats not my issue i want my money back asap . Cheap pathetic service”

Posted 3 months ago

“Ajio can be called *outright scammers*. I had ordered a pair of jeans from this app, what I received was a completely different style of torn jeans of different size, which obviously didn't fit me. When I placed a return request, the delivery agent refused pick up because I was not returning the item that I had ordered. Obviously! I had received a different item than I had ordered! I called their helpline for 6 times and mailed them 11 times. No resolution was given and I felt like such a fool to be scammed so easily”

AJIO.com 1 star review on 31st January 2024

Posted 3 months ago

“Wrong product delivered. Still trying to get the exchange/ refund. Customer care team is incapable of understanding or solving the issue. Expecting to hear a fair action from them at the earliest.”

Posted 3 months ago

“ఎంత దంగుతరా మ డబ్బులూ చెత్త app ajio మీకూ యెక్కడ డొబ్బు సరిపోదా సరైన కోలేటీ లేదు మీకన్న మీసో బెటర్ Ajio ke ఒక ⭐ కూడా బొక్క చెత్త చెత్త చెత్త”

Posted 3 months ago

“plz don’t buy anything from ajio it is a fraud site … bhot hi gatiya h refund me bhi issue krta h refund bhi nhi krta or cloth quality bhi bhot hi gtiya h”

Posted 3 months ago

“Wrost company Given diffrent prices on same product for new users and old users Old users price more then new users Don't buy .....”

Posted 3 months ago

“This is a scam! Never buy from this website. They will take your order and will deliver a wrong product. After several complaints they will prove that you are lying and that all products were delivered. Their useless investigation team will do no investigation and will conclude that the right products were delivered. You will be left with nothing - neither the product nor the refund!! DONT EVER BUY FROM AJIO.. They are 'CHORS'”

Posted 3 months ago

“I ordered a tops from ajio from the ramola bachchan brand. I was travelling when the order was delivered. When I saw the product realised they have sent a completely wrong and different product. When i raised an issue they said the 2 day return window is closed and nothing can be done. Customer getting penalized for wrong product delivery. This is a scam! Don't buy this brand. No resolution from their online chat or customer care email service. Very disappointed.”

AJIO.com 1 star review on 22nd January 2024

AJIO.com 1 star review on 22nd January 2024

AJIO.com 1 star review on 22nd January 2024

Posted 3 months ago

“I have got worst shopping and delivery experience from this app.”

Posted 3 months ago

“Worst delivery schedule and even worst cancellation procedure. Ordered 1 shoe on 4th Jan and till date no proper date.. upon complaint asked me to wait for another 10 days to resolve it...”

Posted 3 months ago

“Customer care number is not connected quickly like Myntra & zomato. Their is no live chat customer care service.”

Posted 3 months ago

“Hello there, I don't understand if, the item is non ajio product then how it got delivered to me. Also, when I already got the resolution that return request has been approved then why it is not being created even after 48 hours? Refer to complaint id: COM00071043496 I am clearly mentioning the details everytime but, getting deviated answers. As, according to the resolution provided by you customer support team the return request have been approved and return is accepted then why always I am getting solution of old return request I can't understand. I have attached the screenshot as well which clearly says that return request has been approved! This is not how it works in app and message you are saying return is accepted and request have been approved but, in mail you are denying by always mentioning previous mail id. This is totally unacceptable and we can create consumer complaint regarding the same. I am totally fedup now because of this much delays the return period got over and return window got closed if, the same have happened earlier I would have created new return request by my own right now as I can't you I raised complaint and in that resolution have been provided in which it is clearly mentioned return request approved! It's provided on 10th January. "Hey deeksha! We have an update against your Ajio Complaint ID COM00071043496. Thanks for being patient while we sorted this out. Your return request has been approved and will be picked up soon. Please visit the order details section on your AJIO app for details.. You can also check the status of your complaint by visiting https://ajio.page.link/trans_SMS". This is out of limit now I am explaining every single time the same thing but, not getting answer for latest resolution I received againt my complaint only getting old return id details! Deeksha Singh.”

Posted 3 months ago

“Absolutely hopeless. Entire team seems “Chor”. They supply wrong product and claim that the supplied product is correct. They are a proven thief. I wish no body will buy anything from them. Else will be cheated for sure. I have extremely worst experience with Ajio and committed to not use their service forever.”

Posted 3 months ago

“Ajio return policy is very bad and it is totally harassment of customer and they not provide proper customer care service they are doing literally proud with customers ,very bad experience”

Posted 3 months ago

“Aware of this Ajio. I have received used cut pant instead of ordered items.”

Posted 3 months ago

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AJIO.com is rated 1.3 based on 1,329 reviews