AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

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“worst service i have ever seen i suggest everyon enot to buy from ajoi”

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Posted 8 months ago

“Even one star is too generous for this app. Worst app experience ever. Worst customer service, worst delivery arrangement, and no proper shipment tracking. Extremely disappointing. Never recommending this app to anyone”

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Posted 8 months ago

“I had returned an the order along with the delivery agent and yet the status on the app is not updated. It's not giving an option in customer care to speak to customer care executive as well. The app has very limited support for the customers facing issues. I am facing difficulties in refunds as I have already returned the product but system has not updated the status.”

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Posted 8 months ago

“We have received only tracksuit upper. Lower not received.”

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Posted 8 months ago

“Not getting clothes as required Please bring Sleeveless Tops from avassa and fusion brands Voting fr avaasa nd fushion dress sleeveless kurthas are required please consider the request”

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Posted 8 months ago

“Product dekhaya kuch aur bheja kuch ye wrong isliye discount dekha product hi Badal diya logo kab tak bebakuf banaogey 1 baar na”

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Posted 8 months ago

“The orderd items deliver from the expected date. And say other reason. I highly recommend not use this app. So careless”

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Posted 8 months ago

“Hey ajio i want to buy an altheory azorte jacket which image I have attached it is out of stocked can you please make it re-stock please I loved that jacket and it is not there on any online shopping platform so please make it available...”

Helpful Report

Posted 8 months ago

“I had booked a known brand shoes from the website, The order had taken more than 12 days which is still not delivered! On calling the custom care team, the team is so bad, they couldn't resolved the issue and hanged the call in the middle of the conversation. Upon mailing them the issue is till not resolved and I have been advised to wait more 7 days the order can't be canceled from my end either. Now I have to wait for more 7 days and upon rejecting the delivery more 7 days for my refund. Like in this FMCG I have to wait for 20 days for my product or 28 days for my refund. Hilarious! Ajio cannot disappoint you any further!”

Helpful Report

Posted 8 months ago

“I’m really impressed with this shirt. The quality is outstanding—soft fabric, excellent stitching, and a perfect fit. It looks stylish and feels comfortable all day. Highly recommend this product!”

Helpful Report

Posted 8 months ago

“The worst customer care team. Not picking up return since last 25 days and giving fake reason like ur not available to pick as ur not available. Complaint to customer care team they just did formalities. Nothing solved and they themselves cancel the return instating that I have requested for return cancellation . Very pathetic from brand like ajio.”

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Posted 8 months ago

“Pls don't buy anything from Ajio. Horrible experience. I ordered a product but quality was not good so I request a return but it's more dan 15 days till no one has come for pick up every day I m getting message today pickup will done but no one is coming for return pickup. Rider no also not working n end of the day they are saying adress is incomplete. While delivering the product Address was correct n complete now they are saying adress is incomplete pls don't buy anything from Ajio or else be ready for harrasment”

Helpful Report

Posted 8 months ago

“Kindly change your delivery partner (Shadowfax) remove them as your partners as this company has always been with issues regarding delivery. I received the contact details of the delivery guy, when I called he denied saying i won't be coming to your area. Then I called again he said I am in my village so i won't be delivering the package. Even my another order which is yet to be out for delivery is with shadowfax. With them even on other platforms the delivery service has been pathetic not at all easy or smooth experience.”

Helpful Report

Posted 8 months ago

“Useless. Their courier partner don't pick up return items and cancel return.”

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Posted 8 months ago

“In every ajio return order, they deduct ₹8 and also charge ₹29 as a delivery platform fee. They never informed us that this amount would be deducted from the refund if the product is returned. This is very disappointing and not transparent.”

Helpful Report

Posted 8 months ago

“Ajio’s service has gone downhill badly. Earlier, delivery was fast, but now it takes around 20 days. On top of that, they advertise a 10-day return/exchange policy but disable exchanges for all items. Worst service ever.”

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Posted 8 months ago

“I'm Ravi. This shopping website is so terrible that I can't condemn it enough. I ordered a pair of shoes from Ajio, but they cheated me by sending a different pair. When I returned them, they took the shoes but didn't refund my money, nor did I receive any response from them. I was completely scammed. I want to warn every customer not to buy any products from this website. 🙏🙏🙏🙏”

Helpful Report

Posted 8 months ago

“Worst app they don't take returns .. their pick up persons and delivery boys also frauds ... Worst app I will never use this app”

Helpful Report

Posted 8 months ago

“Ordered one dress for marriage and after 10 days it cancelled reason was logistics issue. After taking so much time how can you do this. I am having lack of time for another dress to purchase. Pathetic service”

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Posted 8 months ago

“Ajio app worst bad products ajio bab bad”

Helpful Report

Posted 8 months ago

AJIO.com is rated 1.2 based on 2,157 reviews