AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,128 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 2,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst Experience with AJIO! I ordered on 19th October, delivery was delayed for weeks. The outfit I got was cheap and low-quality, not like the pictures. I returned it, and AJIO claimed they refunded, but I still haven’t received a single rupee. Worst service ever — never buying from AJIO again!”

Helpful Report

Posted 4 months ago

“I had ordered a kurta for Diwali but it was tight so I returned it and they said that my refund was initiated but I have still not received the amount.Truly upset with this unprofessional behavior.”

Helpful Report

Posted 4 months ago

“Mene 5 product order kiye the lekin box me khali aaya our sirfh 2 hi product the dirty and used our return our change bhi nahi ho raha hai our delivery boy ko call kr rahe hai to wo call pick nahi kar raha hai number ko block kar diya hai 700 ka nuksaan ho gaya hai please is app pr trust na kare”

Helpful Report

Posted 4 months ago

Helpful Report

Posted 4 months ago

“I ordered on 19th October, and it’s still not delivered. It’s been weeks of delay, zero updates, and pathetic service from AJIO. Their customer support is a joke — no real help, just robotic replies and false promises every time. Honestly, AJIO has turned into one of the worst online platforms I’ve ever dealt with. The few products that did arrive earlier were cheap in quality, totally different from what’s shown online. It feels like they’re running a scam — taking money first, then ignoring customers. I’ve lost complete trust in AJIO. This is the last time I’ll ever order from them. Delayed delivery, bad service, poor quality, zero responsibility — AJIO has failed on every level.”

Helpful Report

Posted 4 months ago

“The worst app i could ever see I ordered on 16 october they first delayed the delivery then when i cancelled my order i didnt get the refund they gave some stupid reference number when i asked about ehich bank knows nothing then they are asking for bank statement while already its been showing in the app that refund failed ...... Still they wont accept it and initiate it again. The customer care is useless too.”

Helpful Report

Posted 5 months ago

Helpful Report

Posted 5 months ago

“I hate Ajio very bad platform return policy is very bad”

Helpful Report

Posted 5 months ago

“Worst shopping apps ever.. Order cancelled automatically after 9 days of order Third class app Will Never suggest someone ajio.com”

Helpful Report

Posted 5 months ago

“Your app is third class, always network issue can't open app even your website,worst app even using”

Helpful Report

Posted 5 months ago

“I ordered on 24rth October and delevery date was 30th oct but today I saw status only ordered confirm Very bad I request to other don't buy any thing from ajio better to go other sight before I ordered to pant both were not ok i cancelled same date one month gine no one came for pick up”

Helpful Report

Posted 5 months ago

“They sell dupe copy at full price .I experienced twice once when i ordered my Steve Maddens shoes and other Tommy Hilfiger sandles they both are fake copy”

Helpful Report

Posted 5 months ago

“A very disappointing experience with Ajio, received a wrong product, there customer care service is also very horrible, delivering a wrong product and refusing to exchange/return it. Won't be buying anything from Ajio anymore, also would spread the word in my circle. Amazon/Myntra are far better.”

Helpful Report

Posted 5 months ago

“I am very disappointed with their team. These people are just so pathetic. My order has not been delivered yet, and the delivery date was October 23rd; however, I have not received it. This is my first and last order from Ajio.”

Helpful Report

Posted 5 months ago

“Received defective aldo sunglasses with only one frame stick and asked for return mentioning the defect.but the pick up guy refused to collect it and had a tough time contacting the customer care.when finally contacted someone the response was vague and unsatisfactory.very unprofessional”

Helpful Report

Posted 5 months ago

“Very poor see which I got from AJIO app the product was delivered before 4 days but still it’s showing as not delivered because the product size is not suite for my leg it was a shoes i need to do exchange and no response from customer service very very poor service”

Helpful Report

Posted 5 months ago

“Very disappointing experience with AJIO. I received oversized and poor-quality clothes, so I raised a request for exchange. However, the delivery person refused to pick up the item, saying the brand tag was missing — which was exactly the issue I mentioned while requesting the return in the first place! The service is pathetic and customer support is unhelpful. There’s no value for money here. Please think twice before ordering from AJIO — not worth the hassle!”

Helpful Report

Posted 5 months ago

“They sent cheep and totally different suit from what I ordered after 12 days of delivery and also deduct convienence fee 150 on return of that item. Just wasted my time and money”

Helpful Report

Posted 5 months ago

“I got very worst experience from Ajio,it's customer care service is very worst,I order one kurta pajama set from Ajio & when I opened dupatta was missing & when I requested for exchange they accepted request but when delivry boy came to exchange he simply,refused my exchange & missbehaved with,us,After 10 times I have discussed my situation they are unable to solve my issue,they are not exchanging my product nor giving return option to me,They gave only date to wait & without coming to my doorstep delivry boy is mentioning unsuccessful delivry ,first he came & refuse to exchange & now again he is not coming ,they are saying when dilevry person will come please refuse exchange from your side then will create return for that.All customer executive making me fool ,this is very worst apps ,never buy any product with this application,otherwise seller will not send you full item &,then you'll suffer like me.Worst application, worst customer service.”

Helpful Report

Posted 5 months ago

“I am writing to lodge a formal complaint regarding an item ordered on AJIO luxe if value Rs 50,000 TODD shoes For last few days Iam not getting response from either of you both companies Details & issue: Original order placed on 20th September for shoes elivered on 25 th September- wrong size so a new exchange order was placed The replacement pair (size UK 8.5) was dispatched on 26th The tracking status shows it arrived at the Delhivery facility in Ahmedabad on29 th September and then every two days it keeps on changing has remained “In Transit” with no movement since then. Promised delivery dates (30 Sept → 3 Oct → 9 Oct-> 10 October ) have all lapsed. This delay is highly unacceptable for a premium exchange order. Despite multiple phone calls and emails AJIO has not responded and replied . I will recommend people not to purchase from AJIO due to extremely poor customer support.”

Helpful Report

Posted 5 months ago

AJIO.com is rated 1.2 based on 2,128 reviews