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Anonymous
I ordered a couple of items from Ajio. Item 1 was wrongly depicted in terms of quality of cloth (composition mentioned cotton) hence returned, item 2 a US Polo short was a totally different shirt sent to me. The Customer care is so pathetic that no one is reachable on phone, on email there is no response - after multiple follow ups they did return the item but put a return fee which is illegal since a wrong item was shipped. Above that they have put a platform fee of 149 on whatever next order one puts - if Ajio is serious about its platform it needs to have a working customer care and post sales support - I would advise neevr to buy from it unless you know what you are buying and dont go by the description they put validate it from other sites. Horrible experience, they have deducted money which is illegal and for such paltry amounts no one has time to take legal remedies. Avoid!
1 month ago
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AJIO.com has a 1.2 average rating from 1,912 reviews