I had ordered 2 jeans on 18th August 2023 with order ID - FN8964406903 from Ajio.com. The order was delivered on 24th of Aug with a cover which looks non-tampered and not damaged. I opened the cover the next day and realised that the product inside the cover is not my order. Instead of 2 jeans, it contains 1 boy’s shirt (Pink colour attached). I was initiated a return request after 2 days because sometimes the delivery boy come again and handover the actual package I experienced from Amazon and Flipkart. So, since Aug 28th I had raised couple of complaints due to wrong item delivered. But the customer care people / Ajio team not listening and saying like they delivered correct product but actually not and closing the complaints without any resolution. I requested them to track using Bar Codes on labels and track their inventory that the jeans pants are really delivered or not? I fed-up with them while communicating through Chat and Emails. Please consider my request and initiate a tracking ticket again that where are my ordered jeans and who’s order I received? Payment made through ICICI Bank Credit Card Date: 18-08-2023 Amount – 1378.20 Transaction Number - 7943143339
1 year ago
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