Certainly! Here’s a refined zero-star review that clearly outlines your experience and frustrations with AJIO: ⸻ Zero Star Review – Worst Shopping Experience Ever with AJIO I had a terrible first experience with AJIO, and I will never shop here again. I placed my first order and AJIO assigned Shadowfax as the delivery partner. They even provided the delivery agent’s number, but he never picked up my calls and didn’t bother calling me when the order was out for delivery. Despite calling him several times, I got no response. He didn’t come to my address at all and falsely updated the status as “delivery attempt failed.” After 3-4 days of constant follow-ups, and only when it suited him, I was finally able to collect the product. The packaging was horrible — the box was torn, barely packed, and it looked like it had already been opened. The product was also not as expected, so I placed a return request. To my dismay, the same irresponsible delivery agent was assigned for the return. Again, no response to calls. When I finally got through, he flatly refused to come upstairs and told me to leave the product with the security guard in my society or hand it over to someone he sees regularly. I had no option but to leave it with the security, and he picked it up from there. The product was completely unused, with all original tags and stickers intact, and in perfect condition when it was collected on 27th April 2025. But then, on 6th May, I was informed that the quality check had failed, claiming the product was “damaged and used.” That was a complete lie. I raised a complaint with AJIO customer care, and after over a week, the product was returned to me on 14th May — now in a worse condition, missing tags and stickers, which were intact when it was collected. Who is responsible for this? The delivery agent checked the product at pickup and found it in perfect condition. Now, the product is back with me, unusable, and worth ₹7500, and I’m being denied a refund. This kind of service is absolutely unacceptable. I’ve been shopping with Flipkart and Amazon for years, and never once have I faced such negligence, dishonesty, and poor customer support. AJIO and their delivery partner Shadowfax have completely failed to meet even the basic expectations of online shopping. Do yourself a favor — avoid AJIO at all costs.