I had the worst experience in my life buying shoes at Aldo. First, i ordered a pair of full price heels at the store because they did not have my size in stock. When the shoes arrived at my home, it was obvious they had been worn in already, returned, repackaged and sent to me. The bottoms were dirty, there were scratches and indents in the heels AND the right shoe had a sole insert left in it. I was beyond disgusted that I was charged full price for shoes that had clearly been worn and returned and not even repackaged properly. When I went to the store to explain what happened and for a refund, the lady acted like it was totally normal for the store to send out used shoes to their customers. To top it off, the store’s system was down so I had to wait about 3 hours for my refund. I was not offered any apology and no discount. I am disgusted by this store’s practice and apparent lack of respect for their customers. NEVER shopping here again and advising everyone I know to avoid dealing with this racket of a store.