ALDO Shoes Reviews

Name: ALDO Shoes
Rating: 1.54

1.5 Rating 94 Reviews

13 %

of reviewers recommend ALDO Shoes

Company Reviews

Questions

Metrics

1.5

Based on 94 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 30%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how ALDO Shoes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ALDO Shoes 1 star review on 29th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of shoes, but the size was too loose, so I requested a return. I received a message with the contact number of the pickup agent. The same evening, the agent came to my home and collected the shoes. However, the pickup status is still marked as pending. I’ve sent countless emails to Aldo and the courier company. The courier company doesn’t respond, and Aldo claims it’s a courier issue they cannot resolve. The delivery agent who picked up the shoes insists it’s a system problem. This has been a horrible experience. I’ve lost ₹9,000, and no one is taking responsibility. Avoid purchasing shoes from their online store at all costs!”

Helpful Report

Posted 5 days ago

“Your ambience mall vasant vihar delhi is a cheater outlet, i purchased 2 pair shoe but received 1 pair, shop asm is irresponsible, i had to wear the shoe on a marriage, marriage is tomorrow, worst experience store”

Helpful Report

Posted 5 days ago

“The product quality doesn't meet even the basic requirements I have always bought handbags which is very regretful This is the last time I have had bought something from this brand Really pathetic quality. Prices too high and quality very low Not justified..”

Helpful Report

Posted 2 weeks ago

“I recently bought a pair of shoe. I trusted the salesperson and brand, but the shoes were highly uncomfortable. I wore for one hour, and I could barely walk for next two days because my fingers were hurting so much. I don’t like shoes at all. I advice everyone not to buy one if you are looking for comfortable and good looking shoes. The shoes are highly highly uncomfortable. It was waste of money.”

Helpful Report

Posted 3 weeks ago

“I’ve had shoes that I spent $50 on last longer than the pair of Aldo Orlovoflexx at the original price of $140. Terrible quality buckle breaking in 3 months at a non physical desk job only walking from my office to the parking garage. Your money could be spent better anywhere else unless you want to buy 4 pairs a year.”

Helpful Report

Posted 3 weeks ago

“Fernanda is simply amazing helped, she resolves everything in a minute, she helps me with big smile,I’m ordering online and I get everything in time thank you for excellent work.”

Helpful Report

Posted 4 weeks ago

“I never received my order and the ai chat doesn’t understand. I have tried many times and have no support. There is no way to speak with a human. Every time I address this problem the ai asks me to start a return or call the shipping company, which also has no answers.”

Helpful Report

Posted 1 month ago

“Hira is simply amazing, such a big asset. He was very professional and help us with a big smile”

Helpful Report

Posted 1 month ago

“worst service and worst customer care support,should learn quality from CenterPoint and other companies like first cry,namshi,6th street and amazon. 1st time im returning an item to Aldo and yet taking weeks to even respond and they are so crooked that no customer call center line.”

Helpful Report

Posted 1 month ago

“I ordered my wedding shoes, for the all white party and wedding day. They sent me used shoes. Even after I sent the pictures, nothing was resolved. This is the second issue with them. If you’re having a special day, such as a wedding. Don’t buy their shoes, if so order 5mths before hand.”

Helpful Report

Posted 1 month ago

“I bought a slipper online in UAE under their sub brand “call it spring” and it was defective because the sole was peeling off, they refused to give a refund or return or even to call me. The same brand operates as Aldo, call it spring and also 6th street website.”

Helpful Report

Posted 2 months ago

“Realizei uma compra on-line, através do site www.aldoshoes.co.uk, quando estava morando em Londres. Na ocasião do pedido, comprei uma bota e uma bolsa, ambas descritas no site como itens em couro. Eis, que para minha surpresa, a bolsa não era feita de material nobre, mas sim de material sintético (contrário ao especificado no site). Entrei em contato com a empresa e eles solicitaram a devolução do item. Reembalei a bolsa e encaminhei a empresa Aldo Shoes UK através do seu sistema de coleta. O envio foi confirmado, bem como o recebimento da mesma em sua central. Porém, após a verificação do estado da bolsa, recebi um e-mail informando que o item estava em perfeitas condições, porém o reembolso não seria feito porque a empresa foi vendida e a nova gestão não faria o ressarcimento de nenhum item devolvido. Imaginem minha surpresa!…😱 Eles poderiam ter informado isso, antes mesmo que eu enviasse o item de volta para a empresa, assim poderia repassar a mesma para outrem. Fui lesada duas vezes: 1. na aquisição do item divergente ao anunciado; 2. Quando realizei a devolução do item, eles retiveram a mercadoria e não reembolsaram o valor da compra. Essa empresa é fraudulenta, seus especialistas agem de má fé, com base no sistema precário das leias locais. Desta forma, prejudicam seus clientes e os roubam escancaradamente, sem qualquer punição. Não comprem jamais com a Aldo Shoes.”

Helpful Report

Posted 2 months ago

“I have purchased online and received used or damaged purse.”

Helpful Report

Posted 2 months ago

“Purchased these black heel boots for my daughter for a present. She wore them three time and the heel broke while she was walking from the inside. Took them to shoe repair and they told me $150. They have to make a new heel. They get this a lot and boots are cheaply made. Horrible”

Helpful Report

Posted 2 months ago

“I order a purse & a pair of earrings. When the loonies tune purse came to me it was damage with pinholes & the earrings was missing both stones. I did my investigation & found out the products where shipped & packed by the Kitchener location in Fairview Park. I just want to know why they would send damaged products out to customers. Thank good the Mavis location so helpful & I was able to exchange my earrings there & then went to Square One to return my loonie tune bag.”

Helpful Report

Posted 2 months ago

“I bought a pair of brown shoes at Aldo for $ 152.08 on April 16, 2024. I only wear these shoes two times. I can't wear them anymore because of poor material. That bothers me because it's a waste of money.”

Helpful Report

Posted 3 months ago

“I love Aldo shoes, they are great quality, they look amazing, they aren't too expensive amd I would buy more, if you made them in 3 inch heels instead of 4. Do you know how many of me and my friends have to pass the heels up becaise they are too high? You can't walk in them.”

Helpful Report

Posted 3 months ago

“I am writing to bring to your attention a matter of dissatisfaction regarding a purchase made at your Aldo store Sahara Centre . I bought a pair of shoes, and unfortunately, they have become damaged within just one month of use. I have tried reaching out to your customer service team Diera city Centre and they refused. Furthermore, I am disheartened to report that my claim for a refund or replacement has been refused. I have attached photos of the damaged shoes for your reference. I trust that my concerns will be addressed promptly, and I look forward to a resolution to this matter at the earliest convenience.”

ALDO Shoes 1 star review on 11th October 2024

Helpful Report

Posted 3 months ago

“Defective shoes that completely fell apart within a few weeks and terrible customer support that is hard to contact and only gave a partial refund for shoes that were clearly defective. Aldo used to be better. Whoever is running the show over there now should be fired.”

Helpful Report

Posted 3 months ago

“Bought shoes from James at the Fourseason mall in Greensboro had them for one hour took those back when I bought them. I left the box with him went back the hour later he said he did not have the box would not do a refund very very, very rude do not ever buy shoes from James and Greensboro at the shoe store there”

Helpful Report

Posted 3 months ago

ALDO Shoes is rated 1.5 based on 94 reviews