ALDO Shoes Reviews

Name: ALDO Shoes
Rating: 1.58

1.6 Rating 117 Reviews

14 %

of reviewers recommend ALDO Shoes

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Metrics

1.6

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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ALDO Shoes 5 star review on 27th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went shopping with a friend Hillcrest mall in Richmond Hill. Let me tell you that CUSTOMER SERVICE WAS ON POINT! Their customer service was so BRILLIANT that I had to ask if they took a special course to work their. Respect to those employees on Monday after. Respect to Aldo for taking the time to care about their customers. Trust me I AM IMPRESSED & THATS NOT EASY! 👊🏾👏🏾👏🏾👏🏾👍🏾”

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Posted 1 month ago

“I bought the Caraelia -210 in a size 7. Snug fit and a beautiful shoe. The leather feels amazing. Very happy! Thank you Aldo Shoes for a high quality shoe. Hope to purchase another pair soon! Or win the voucher 😉”

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Posted 2 months ago

“Visited a store in Kansas City for the first time! The associates were so helpful in all regards! I got a beautiful pair of heels but noticed there was a defect on the heel when I got home. Went back the next day to return them- store associate Emily Lopez was so kind and helpful in processing my return. Great customer service overall!”

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Posted 3 months ago

“I had amazing experience in Aldo accessories shop in Dubai festival mall last Saturday 19 april during my vacation, I want to send my deep greating to Mrs Fadela,💐,💐 Mrs Marah💐💐 2 flippino sisters 💐 For their kind manner, helping to connect wifi, taking photo for my wife and patience attitude 🙏 🙏 🙏”

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Posted 4 months ago

“Fernanda is simply amazing helped, she resolves everything in a minute, she helps me with big smile,I’m ordering online and I get everything in time thank you for excellent work.”

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Posted 8 months ago

“Hira is simply amazing, such a big asset. He was very professional and help us with a big smile”

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Posted 8 months ago

“The staff were amazing! Helpful and professional and very patient ! They helped me sort out a very confusing situation with a few orders. They solved the issue and help me get what I wanted !! Amazing and super friendly too! Thank you to the customer service excellence I experienced from SIDONNIE (asst manager) and DEANDREA (sales lead) at Markville Mall location :)”

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Posted 1 year ago

“Ordered an item it never shipped!”

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Posted 1 year ago

“Me encanta tienen todo para hacerme feliz buen gusto, color, me encanta”

ALDO Shoes 5 star review on 7th December 2022

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Posted 2 years ago

“This is my 2nd online purchase for a handbag during the pandemic and both times I was extremely happy. Fast delivery, product was shipped well and all was easy! Thanks!”

ALDO Shoes 5 star review on 14th April 2021

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Posted 4 years ago

“Good customer service in Watford High Street from one sweet girl with bangs, Claudia. I always get help from her every-time I go there. I love shopping there.”

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Posted 6 years ago

“I bought a gift to my wife and she was very happy with it! It didn't disappointed me. Cheers”

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Posted 6 years ago

“Love my new pair of ( Fabiolla wedges). They are great to walk in and very comfortable.”

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Posted 8 years ago

“Up-to-date fashion trends at reasonable prices. Sales and clearance sections are regularly updated. New website is well presented and easy check out process.”

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Posted 8 years ago

ALDO Shoes is rated 1.6 based on 117 reviews