We went to the Queens Hotel in Blackpool, we were told the game's room would be open, but it was closed, so was the swimming pool, and so was the hot tub, which was supposed to be included in the hotel deal, which was what we paid for, so really it is going against the trade descriptions act, so it would be good to get some sort of refund for something I have paid for and not used, very disappointed
3 years ago
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