turkey and tinsel to blackpool not what i expected,room very small with no "do not disturb" notice, no heating. catering every day had menu items missing or not available. Monday dinner:- not offered a roll, rain out of main meal (chicken), no waifer with ice cream, only two scoops of ice-cream (three on menu). Tuesday dinner:-not offered roll again,very long wait between end of starter to main meal (15 minutes), ran out of main meals completely (at least six dinners had no main meal). the barman was very terse and abrupt. Wednesday breakfast:- tost was untouched on one side and loolked and felt like dried bread on the other, dinner was the smallest i've ever seen (2 small brussels sprouts and roast potatoes looked like boiled potatoes that had been shown the oven, no cranberry sauce, mince pie was very thin, all pastry, cheap and nasty. on the plus side entertainment was good. reports from day out to manchester market confirmed it was not for us:- too spread out, too much walking, very little to see. Tour driver was very good considering it was his very first tour.