I would not recommend this company. I did not have a good experience with them. I booked online and received a confirmation of $59 for JFK to NYC. They do not allow you to pick the time online, so they based the pickup time on my flight. They choose the arrival time of my flight, I thought this was odd, but I guessed that it ensured they were there. I would have allowed 45 minutes to deplane and get luggage. I received an email and a text saying my driver was there with the number and description of the vehicle when I landed. That was nice. The terminal is under construction, so we had to wait for a bus to take us to baggage claim. This is information that I would expect a car service to know and take into account. After that I received a text and a call asking where I was. I was at baggage - there was a delay. He called twice more and I again explained the baggage was delayed again. Upon arrival at the vehicle, our Driver was smoking. The car smelled like smoke and was not very clean. He dropped us off on the street at the hotel's exact address instead of pulling around the corner to the underground drop off area. That was 12 days ago. Before today, they would have received an average rating. Today I received a charge receipt for $93.00. They charged two fees, and $21 an hour as a "waiting" charge. Since they set the time, that should be on them. So buyer beware - read every tiny printed line on the website and expect a 75% mark up.