First, I would say the pickup at LaGuardia went fine. My pick up at the hotel to return to LaGuardia didn't happen. I called about 8:15 am to let you know I was waiting. When someone got on the phone, the concierge in the hotel was put on hold for close to 10 minutes. When someone came back, it turned out there was no car to honor my reservation. When I asked what I was supposed to do, the rude girl on the other end said take a cab. I did and it cost less that your price. I haven't seen my charge yet, but I will assume I was NOT charged for return airport trip. Also, I will assume NO tip was put on the first charge, since I paid the driver in cash. I have no plans to return to NYC any time soon, but if I did, I certainly wouldn't give you my business!!!!