Alza - avoid, Hi, A laptop, purchased with installed Microsoft Office stopped recognising all peripheral devices, within two weeks.  Thus I was unable to backup any folders or programs.  Alza was notified, accepted the laptop with my external HD, promising to save all documents and programs. After three and a half weeks, all my files, Microsoft Office and other programs were deleted, nothing was backed up.  Neither was the malfunctioning keyboard fixed.  Alza's enclosed document states that it works. 'If not get someone to fix it'. Installing the programs, "pay someone else to do it", read the fine print. In my travels, I have never encountered a shoddy, dishonest outfit like Alza in Prague. Think twice, buy from a smaller dealer, where you will have a personal contact.  Else you may regret, as I do J