I am sorry but like me you are probably here because you have already had a bad shopping experience with Amara. Be aware that this company are located in the UK. I purchase online all the time and only purchased from this site as it had a dot com dot au in their website address which would indicate that they are located in Australia where I live. I ordered a few things and part of the order had 2 laundry hampers that you cannot even use as they are a faulty make and you cannot construct it for it to not collapse. I contacted Amara only then to find out they are in the UK and that I had to pay for returns for these faulty goods. Returns are almost $80 AUD and Amara said they would check their courier to see how much and was quoted (Our logistics team have looked into the cost of having your parcel collected by DHL and I can confirm that for a parcel of this size, the best charge we can provide is $265.00) Really?? They shipped it to me in the first place and it could not have cost that much from them to send it to e as they would be loosing money. I will certainly never by from Amara again as you cannot expect a customer to pay returns for a faulty and sub par products.