Amara Living Reviews

Name: Amara Living
Address: Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree, Essex
Rating: 4.11

4.1 Rating 122 Reviews

78 %

of reviewers recommend Amara Living

4.1

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

About Amara Living:

AMARA is a leading International online boutique specializing in luxury gift ideas, beautiful wedding gifts and inspirational interior design ideas for your home goods and belongings.Amara was established in 2006 and has grown as a leading retailer till now. The Amara website was created to bring together some of the industry’s finest brands such as Missoni Home, Ralph Lauren Home and William Yeoward Crystal and many more.

Visit Website

Phone:

0800 587 7645

Email:

customerservices@amara.co.uk

Location:

Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree
Essex
CM77 6SP

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Amara Living 5 star review on 5th November 2021

Alan

Amara Living 5 star review on 16th July 2021

Irene Daly

Amara Living 5 star review on 7th July 2021

Anni

Anonymous

Anonymous // 01/01/2019

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“Have been trying to return some bed sheets for over 3 months. advised them that the sheet stated King size. they don't even fit a double bed! they are so small. advised them and returned the sheets costing me in excess of $80.00 AUD. on their arrival they decided that the return exceeded their 30 day return period, so they returned them back to me! i in return expressed my dissatisfaction and they now want me to return the dame sheets again at my cost!! i have been a customer of over 10 yrs and must say, this experience has been very disturbing to say the least!! will never buy from them again!!”

Helpful Report

Posted 6 months ago

“Ordered on Sunday several items, and delivery promised by 19th (Tuesday) of all items. Received half items on Tuesday. Some items still not arrived, and delivery notification now says earliest arrival is the 27th potentially later. Very poor. Asked for a return and full refund and refused, will have to look at going through my credit card company now.”

Helpful Report

Posted 11 months ago

“I ordered a bathroom soap dispenser which was reduced from £39 to £11. It arrived with the top lose and not secure. I thought Amara would either replace it or refund my money, but oh no, they contacted me to ask for confirmation that I was the account holder. Yes, I am, a couple of days lapsed, then I was asked to photo/video the faulty item. At 75 years old I am of the generation who finds this task doesn't come easy and I don't like to bother anyone to help with such an inexpensive sale item. The soap dispenser is NOW on sale at £4. I will not buy from greedy Amara again.”

Helpful Report

Posted 1 year ago

“Appalling unhelpful Order place 30/11/22 Email received stating item were due to be delivered 08/12 as of today 14/12 i still have not received my items even though payments have been taken Contacted customer service appallingly bad experience , exceptionally unhelpful staff was told due to high volume of orders delays with shipping Still no tracking on Evri website basically Amara are taking orders which they cannot fufill absolutely outraged at the service i have received”

Helpful Report

Posted 1 year ago

“Rated 1 out of 5 stars No delivery of Xmas gift. I have ordered a child’s tool and work bench from AMARA who used Evri is courier - as a first time customer. My delivery was scheduled by 5 Dec 2022. However tracking highlighted the parcel was sent back to AMARA between 1 to 3 December. Reason unknown. I have checked my RING CAMERA and there have been no deliveries to my home between over this period and prior. Cannot get hold of Evri! So disappointed that this Xmas gift has gone astray in the delivery system and for what reason? I won’t be using AMARA again! Date of experience: 01 December 2022”

Helpful Report

Posted 2 years ago

“I bought the beautiful black and white amara towels at a hefty price. I was very careful to wash them in a mesh lingerie bag and despite the fact, some threads unraveled before their first use. Terrible quality. Do not buy.”

Helpful Report

Posted 2 years ago

“Unfortunately, it is very rare these days to encounter a proffessional and efficient company. But with AMARA, I found these qualities in abundance. A special mention for MATHEW in customer services who I found to be most helpful and attentive who resolved my problem without fuss, politness and very efficiently... I will certainly be shopping again for goods at Amara, and recommend them to all my friends.... well done to all the team at Amara...”

Helpful Report

Posted 2 years ago

“I am extremely impressed with Amara and their customer service. I purchased a lovely towel rail that unfortunately arrived damaged however I called up the helpline and spoke to a very helpful and reassuring customer care advisor called Alex. The issue was however resolved so quickly as a new towel rail was delivered literally the day after she confirmed it was going to be replaced! Lovely products and worth looking at their sale pages for bargains!! Thank you Alex!”

Helpful Report

Posted 2 years ago

“What can I say about Amara Living………Excellent products, excellent customer services (Matthew) and excellent packaging. So pleased with Amara Living.”

Helpful Report

Posted 2 years ago

“Delighted with the vase. Very securely packaged. Would buy from you again. Many thanks”

Helpful Report

Posted 2 years ago

“I fell in love with Amara. The best of the best site for online purchasing and customer service is a brilliant. Would like to mention Samira as she’s so helpful and cooperative. Any question she will respond immediately with no delay. All products which have been ordered by me were a high quality. I’d recommend to use particular this site if anybody’s looking for luxury and unique stuff with a logical price buying online. Wish a Merry Xmas!”

Helpful Report

Posted 3 years ago

“Loved my items. Unique! And excellent customer service”

Helpful Report

Posted 3 years ago

“Simply outstanding! The store has a great range of products across several luxury brands and prices, which makes it my favorite gift shopping destination - for others or even myself. It also has incredible customer service. One of my items arrived broken and the process to get it replaced was easy and friendly. It is also worth noting that they are open to customer feedback on the packaging quality. So if you see a mishandled box (even if your items are not damaged) make sure to report it :)”

Helpful Report

Posted 3 years ago

“Great to deal with - an item arrived broken so I took a picture straight away and emailed it to customer services who were helpful in arranging a replacement.”

Helpful Report

Posted 3 years ago

“I ordered a beautiful glass bowl which arrived with a mind-boggling quantity of bubble wrap, but still sadly, had multiple chips on the rim. I 'phoned and spoke to Matthew, who could not have been more understanding, and by the following day (after sending photos) I received a replacement. Ironically, packed with far less bubble wrap - packing paper instead - but absolutely intact and beautiful! It was the understanding, kind and professional nature of Matthew's dealings that lead me to a five star review. Oh, and the bowl is gorgeous!”

Helpful Report

Posted 3 years ago

“Great customer service from Samira and colleagues. A pleasure to deal with, fast responses and no problems with assisting me. Highly recommended.”

Helpful Report

Posted 3 years ago

“Service very good, delivered quickly and product excellent quality. Email responses on a follow up very quick so good customer service.”

Helpful Report

Posted 3 years ago

“All of my dealings with Amara have been extremely positive and very professional. It has been prompt service with a smile all the way, including when I had a problem with an item, after establishing the fault a replacement was sent immediately, the kind of service that establishes warm and comfortable feelings for Amara. Thank you.”

Helpful Report

Posted 3 years ago

“Exceptional customer service from Mathew, continued email contact . Nothing was too much trouble in resolving my issue. I highly recommend Amara .”

Helpful Report

Posted 3 years ago

“Absolutely great service from the office staff at Amara who dealt with a query for me. My order arrived really quickly and I absolutely love the style and quality of products that I recieved.”

Helpful Report

Posted 3 years ago

Amara Living is rated 4.1 based on 122 reviews