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Amara Living Reviews

4.1 Rating 121 Reviews

79 %

of reviewers recommend Amara Living

Company Reviews

4.1

Based on 121 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Read Amara Living Reviews

About Amara Living:

AMARA is a leading International online boutique specializing in luxury gift ideas, beautiful wedding gifts and inspirational interior design ideas for your home goods and belongings.Amara was established in 2006 and has grown as a leading retailer till now. The Amara website was created to bring together some of the industry’s finest brands such as Missoni Home, Ralph Lauren Home and William Yeoward Crystal and many more.

Visit Website

Phone:

0800 587 7645

Email:

customerservices@amara.co.uk

Location:

Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree
Essex
CM77 6SP

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Amara Living 5 star review on 5th November 2021

Amara Living 5 star review on 16th July 2021

Amara Living 5 star review on 7th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on Sunday several items, and delivery promised by 19th (Tuesday) of all items. Received half items on Tuesday. Some items still not arrived, and delivery notification now says earliest arrival is the 27th potentially later. Very poor. Asked for a return and full refund and refused, will have to look at going through my credit card company now.”

Posted 4 months ago

“I ordered a bathroom soap dispenser which was reduced from £39 to £11. It arrived with the top lose and not secure. I thought Amara would either replace it or refund my money, but oh no, they contacted me to ask for confirmation that I was the account holder. Yes, I am, a couple of days lapsed, then I was asked to photo/video the faulty item. At 75 years old I am of the generation who finds this task doesn't come easy and I don't like to bother anyone to help with such an inexpensive sale item. The soap dispenser is NOW on sale at £4. I will not buy from greedy Amara again.”

Posted 5 months ago

“Appalling unhelpful Order place 30/11/22 Email received stating item were due to be delivered 08/12 as of today 14/12 i still have not received my items even though payments have been taken Contacted customer service appallingly bad experience , exceptionally unhelpful staff was told due to high volume of orders delays with shipping Still no tracking on Evri website basically Amara are taking orders which they cannot fufill absolutely outraged at the service i have received”

Posted 1 year ago

“Rated 1 out of 5 stars No delivery of Xmas gift. I have ordered a child’s tool and work bench from AMARA who used Evri is courier - as a first time customer. My delivery was scheduled by 5 Dec 2022. However tracking highlighted the parcel was sent back to AMARA between 1 to 3 December. Reason unknown. I have checked my RING CAMERA and there have been no deliveries to my home between over this period and prior. Cannot get hold of Evri! So disappointed that this Xmas gift has gone astray in the delivery system and for what reason? I won’t be using AMARA again! Date of experience: 01 December 2022”

Posted 1 year ago

“I bought the beautiful black and white amara towels at a hefty price. I was very careful to wash them in a mesh lingerie bag and despite the fact, some threads unraveled before their first use. Terrible quality. Do not buy.”

Posted 1 year ago

“Thieves - I paid for a cutlery set and received an empty box. Someone and somewhere in transit between Birmingham UK and Brisbane Australia has stolen the goods. Amara and DHL say they fully investigated but have no evidence to show that the box was not swapped or interfered with and are refusing to credit or replace. They have made me the victim.”

Posted 2 years ago

“They fraudulently tried to charge my credit card. Avoid this scam company.”

Posted 2 years ago

“I would love to give 0 stars!!! I ordered my products in December 2020 and Amara was shipping my order here and back all the time and now (after nearly 5 months of waiting) they told me that the order is being returned to their warehouse and they do not longer ship items to my location, really terrible service!!”

Posted 2 years ago

“There are no free international returns even though it was blatantly stated that returns were free on every single item page. I was sent an item that looked vastly different from what was being represented on the picture, and very ugly too. I was told to ship back the item at my own cost if i wanted a refund. Customer service is still back and forth on this matter, and they are not the quickest to respond. Asked me for all sorts of photographs too. The item was $170+, shipping back via DHL would cost me around the same price or more. I have to suck it up and keep that ugly looking thing. So international buyers, be 1000000% sure you are fine with this.”

Posted 3 years ago

“bad customer serives.. I didnt recieve my order!!!! it’s been a month now.. And If you email them, they didnt have any update and they dont know where is the shipment... and they refused to give a refund amount of £400... And If you call them no one is answering !!! they is really the last time to order from them!!”

Posted 3 years ago

“This place is horrible! Overpriced goods, ridiculous shipping charges, and a ridiculous return fee.”

Posted 4 years ago

“I ordered a Cire Trudon candle from them which cost well over $100 and it has absolutely no aroma. This is the third candle I've had in this scent (first two were purchased directly from Cire Trudon) so I know what it should smell like and this one is basically just a jar of wax. I have contacted Cire Trudon to let them know that Amara is misrepresenting their products by selling knockoffs or defects and they are not willing to replace or even offer a return for inspection. I am in the USA so a return at my expense would not be worth it. DO NOT ORDER FROM THIS COMPANY!”

Posted 4 years ago

“AVOID AVOID AVOID - Fraudulent charges were made to my credit card after using this site. Customer Services at the site were extremely unhelpful and poor.”

Posted 4 years ago

“Absolutely the worst online shopping experience. Goods not yet received after almost 6 weeks have gone by. Zero coordination between Amara Living and courier company Aramex which seems to be fraudulent. They have bot generated WhatsApp to place delivery, and no matter how many times you schedule the delivery does not take place! They have my complete payment stuck and have the nerve to ask for charges for return which I never authorised!”

Posted 4 years ago

“This company has horrible customer service. After buying full set of bedding and all accessories duvet cover too small, not size represented, would not replace or exchange or do anything except correspond by email until 30 days passed asking questions only to say its too late now. Do not buy from them.”

Posted 4 years ago

“Their posh products mask the ugliness of their return policy. If something doesn't work out then prepare to pay the hefty cost of shipping, even within the states.”

Posted 5 years ago

“I am sorry but like me you are probably here because you have already had a bad shopping experience with Amara. Be aware that this company are located in the UK. I purchase online all the time and only purchased from this site as it had a dot com dot au in their website address which would indicate that they are located in Australia where I live. I ordered a few things and part of the order had 2 laundry hampers that you cannot even use as they are a faulty make and you cannot construct it for it to not collapse. I contacted Amara only then to find out they are in the UK and that I had to pay for returns for these faulty goods. Returns are almost $80 AUD and Amara said they would check their courier to see how much and was quoted (Our logistics team have looked into the cost of having your parcel collected by DHL and I can confirm that for a parcel of this size, the best charge we can provide is $265.00) Really?? They shipped it to me in the first place and it could not have cost that much from them to send it to e as they would be loosing money. I will certainly never by from Amara again as you cannot expect a customer to pay returns for a faulty and sub par products.”

Posted 5 years ago

“Complete breach of consumer rights. Selling faulty products (I contacted the manufacturer directly who confirmed the item as faulty) and Amara still charging me £10+ to return the product. Customer service appalling. A totally shady and dishonest online retailer.”

Posted 5 years ago

“After spending over $1,000 on items from this site, I had issues with a faulty bathroom mat (Rocca Bath Mat). I purchased x2 of these mats & being that they cost in excess of $200, I contacted them about the one faulty product. After numerous irrelevant emails back - and - forth, being questioned on how long I’ve used the mat (less than 12 months), how it’s been washed etc, I was offered a $35.00 voucher. Unacceptable customer service & lack of responsibility. Will not be purchasing from the site again.”

Posted 5 years ago

“When bad company they gave me 20 cent code to used told me could placed it on next order so when used it today and don’t work they gave me this bad services I received”

Posted 5 years ago

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Amara Living is rated 4.1 based on 121 reviews