Amara Living Reviews

Name: Amara Living
Address: Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree, Essex
Rating: 4.06

4.1 Rating 124 Reviews

77 %

of reviewers recommend Amara Living

4.1

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

About Amara Living:

AMARA is a leading International online boutique specializing in luxury gift ideas, beautiful wedding gifts and inspirational interior design ideas for your home goods and belongings.Amara was established in 2006 and has grown as a leading retailer till now. The Amara website was created to bring together some of the industry’s finest brands such as Missoni Home, Ralph Lauren Home and William Yeoward Crystal and many more.

Visit Website

Phone:

0800 587 7645

Email:

customerservices@amara.co.uk

Location:

Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree
Essex
CM77 6SP

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Amara Living 5 star review on 5th November 2021

Alan

Amara Living 5 star review on 16th July 2021

Irene Daly

Amara Living 5 star review on 7th July 2021

Anni

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete breach of consumer rights. Selling faulty products (I contacted the manufacturer directly who confirmed the item as faulty) and Amara still charging me £10+ to return the product. Customer service appalling. A totally shady and dishonest online retailer.”

Helpful Report

Posted 6 years ago

“After spending over $1,000 on items from this site, I had issues with a faulty bathroom mat (Rocca Bath Mat). I purchased x2 of these mats & being that they cost in excess of $200, I contacted them about the one faulty product. After numerous irrelevant emails back - and - forth, being questioned on how long I’ve used the mat (less than 12 months), how it’s been washed etc, I was offered a $35.00 voucher. Unacceptable customer service & lack of responsibility. Will not be purchasing from the site again.”

Helpful Report

Posted 6 years ago

“When bad company they gave me 20 cent code to used told me could placed it on next order so when used it today and don’t work they gave me this bad services I received”

Helpful Report

Posted 6 years ago

“I purchased a cutlery set. A storage box was pictured along with the pieces. It did not come with the box. This is false advertising and deceitful. In addition measurements are not given therefore it’s hard to know what your ordering. The place setting came with tiny spoons good for not much. Also be aware-I ordered from Canada-states free shipping but on top of a $600 order, I had a DHL bill of $171 for duties, taxes and processing fees. I emailed about these issues and along with a sorry, I got a link to where I could purchase the storage box. I think not!”

Helpful Report

Posted 6 years ago

“Recieved the wrong order (late). Then after over a week of them trying to sort it out, I decided to cancel the order and requested for a refund. After a few weeks, I have not received my refund. I was then advised that I cannot recieve my refund until they receive the shipment that was wrongly sent to me..... I have spoken to their shipping provider several times, but they have failed to collect the shipment. So I am not recieving my refund because a fault of their own..... Never again!”

Helpful Report

Posted 6 years ago

“Ordered a duvet and came a totally different colour to what was pictured. Making me pay to return the item”

Helpful Report

Posted 7 years ago

“Incorrect dimensions on the website meaning the product was much smaller than expected. £3 delivery and had to pay £5 myself for returns so in all I’m £8 out of pocket. Will not buy here again.”

Helpful Report

Posted 7 years ago

“If I could give this company 0 stars I would. This company has to be the most disappointing customer service that I have ever experienced. Their ‘no exchange policy’ is absolutely horrendous. I ordered an item online, and paid $40 shipping. When I asked to exchange the product, the ‘no exchange policy’ meant that I had to be fully refunded. I was not informed that I had to fully expense the shipping cost at my own cost, which was another $90 to send the item back. In order to get the item that I want, I have to place a new order and pay for shipping once more. Wasted more than $100, and nothing to show for it. Never ever order from this company, the customer service is appalling and not worth the effort. NEVER EVER EVER ORDER FROM THIS COMPANY!”

Helpful Report

Posted 7 years ago

Amara Living is rated 4.1 based on 124 reviews