I love ordering from amazon it's great. I wish there were more delivery options. I get deliveries at work and there's no option for when the office closes for lunch hour. And yes there's a spot for detailed instructions but its not always looked at or followed. Once my ordered was returned because I wasn't able to be there during lunch to receive the order and I couldn't get someone to stay in during lunch hour to receive it. I can't always get someone to help me out, and I'm not always available during lunch, sometimes sure it's no big deal I'm having a working lunch anyway. Because the returned item was deemed undeliverable I had to get a refund and reorder. I didn't have many days before that project was to be done and had to wait for it to be resent to me, and my refund for it took 2 n half days, not made of money here