I ordered MSI Crosshair 15 B12UGSZ-480CA 15.6" and have just received the laptop. When I bought this laptop there were two places to buy, (Amazon with higher price or Best Buy). I chose to buy it through Amazon (Because this item is sold and shipped by Amazon), and I believed that Amazon was a good company but I was wrong!!. When I received this laptop, and I turned it on, and I began to set-up & within seconds the screen started flickering, screen & Laptop glitched & remained stuck despite restarting the laptop & charging it. I spoke directly with Amazon's customer service to replace the item and I stayed on the line for more than 90minutes and their only option was to make a refund or to keep the defective laptop with me and give me 170.90CAD as a discount. I bought this laptop, a new laptop during cyber Monday that cost me 1940 CAD and I waited 2 weeks to receive it, but unfortunately it is defected (How does Amazon sell a defective product)?? and when I asked for a replacement for the same model I've already bought but a good one not a defected one (which is my right) they have just say sorry we can only refund you!! The price has gone up and I have to wait until next year for the Cyber Monday sale. I do not recommend buying any expensive deals through Amazon because they have the worst customer service ever!!