Was sold fake sheets on Amazon ($350 cost) and contacted Amazon customer service to have the issue resolved. Over a 2-month period, speaking with 6 different agents (2 of them being supervisors), I was told by each one that the problem would be fixed and I should receive a refund in ~7 days. This was never the case, and while I left each call with assurances the issue would be fixed (along with receiving branded and signed emails from the Amazon agent confirming claims were submitted), this was never the case. I'm done with Amazon, cancelled my Amazon Prime, and will never shop at this scam retailer ever again. This is hands down the worst shopping experience I've ever had.