Whatch your bill. They signed me up for music unlimited without me doing anything to initiate it. Google it and see they do it on purpose. If you call they will refund and apologise but most people don't notice. Getting through to Amazon US was easy. In Canada they put you on hold and then it goes silent until the call gets terminated. They won't call you back after promising they will. I'm dumping my prime as nothing comes faster and I barely watch anything on prime. They have become too big and don't care if I cancel because too many others won't. Oh well, thanks for hanging up on me, outsourced India call centre guy. Amazon pays third world salaries so we get 3rd world service I'm out. 🖕