At one time Amazon was the site to go and buy any item that a household needed. The last couple of years Amazon has parked itself in a toilet. The one time quick delivery and customer input was indeed incredible, quick efficient and succinct. Whatever has happened to Amazon the last couple of years is unfortunate. Customer service that is out of touch with reality, totally removed from the service that at one made Amazon great. I am absolutely disgusted with Amazon, and being an 80 year old man I respect talking to representatives who know what they are talking about. For me there will be no more Amazon--my future business will be done with Ebay.ca. I have always had success when dealing with Ebay. One last time Amazon--you disgust me!!!!!!!!!!