This is not the first time they have done that to me. I decided to give them chances again and that was a big mistake. I order from here all the time. And their service is so bad now. I ordered desk and they sent me completely different item, so I sent it back. Contacted the customer service said tracking said it was delivered but you said you haves received and please check to see if they were delivered. They are not willing to help with anything. Unless it’s been at least over a month and then on top of it I asked if I can talk to manager, they ended the chat. Just waiting for my refund and definitely taking my business elsewhere. I even have prime membership and now with price tv, they added trailers to the movies and anything you wanna watch. Well guess what, I can do that with YouTube for free. I am just so done with Amazon.