Although it has taken multiple calls and two months, I had the pleasure of speaking to Aly today. Although the return pickup service, Dragonfly, picked up the wrong parcel, which was from Bath and Body Works, not Amazon, they credited me for the amount of my Bath and Body Works which has gone missing. How could Dragonfly pick up a box that has a delivery label on it to me from Bath and Body Works and think that it is a Amazon return. Thank you Amazon for taking customer service seriously.
4 months ago
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