On June 12, 2025, I placed an order through Amazon with a guaranteed delivery date of June 16, 2025. That commitment was broken—not due to weather, delays, or logistics, but because the delivery driver “couldn’t locate” the clearly marked main entrance and refused to complete the delivery. I immediately brought this to Amazon’s attention, expecting them to uphold the level of service they promise millions of customers every day. Their response? A mere $5.00 concession for a failed delivery, wasted time, and outright refusal to fulfill the order—despite the fact that the address was accurate and accessible. Let this be a message to Amazon and a warning to the public: when a trillion-dollar corporation treats customer service as a checkbox and compensates failure with pocket change, it exposes a disturbing truth—profit comes before people. If Amazon cannot deliver what it promises—and chooses to minimize the impact on loyal customers—then it’s time consumers take their business elsewhere. We deserve better than indifference.