I had ordered bathroom accessories. On opening the box of the most expensive item in the order (toilet roll holder), to our utmost surprise, we found cheap soap cakes, instead of the ordered product. On complaining alongwith photo of the delivered product, a return was initiated and the product was picked up. However there was no reply from Amazon for a long time. Finally they said that the pickup got lost in transit and they are investigating the matter. It is nothing but coverup by Amazon warehouse staff, who are a party in this fraud ny packaging and seding a fake product. My suggestion to all gullible customers is one, to make a video while opening the package received from Amazon and two, make a video of the return process, if any. Amazon team is unresponsive and the matter remains unresolved till date.