Terrible delivery, down for 1430-1630never arrived. Rescheduled for up to 10pm yet driver per Amazon tracker passed within 0.5miles my address twice before heading off elsewhere. Rechecked at 2000hrs driver been sat at costa coffee for 1.5hrs. 2100hrs still no delivery.
Called customer service who although polute couldnt or wouldnt help resolve when delivery would take place.
No contact with driver available no map tracker update available per service representative.
Thoroughly dissatisfied at the professionalism of this company. As a courier man myself you dont send a driver with hundreds of pounds worth of parcels out and have no way of contacting them. Pathetic excuses
4 years ago
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